Today when I try to open Elk from UD Mobile I get this error. I'm running PG3. Elk works fine from the Admin Console and HA.

 

Thank you!

 

Edited October 29, 20222 yr by Javi
Obscure Portal endpoint

Hi @dbuss,

Is this on ISY or Polisy?   

If on ISY this is a call specific to ISY on Polisy for Node Servers. If running on ISY does the app sill function after error is dismissed?

If on Polisy,  I think there are no System Editors Defined so we will need to fix on the app side.

Hi @Javi,

This is on ISY. After dismissing the error the app is not giving me the options to change the status of the alarm. If I change the status of the alarm through the admin console or HA, the status on UD mobile is changed accordingly.

On 10/29/2022 at 12:46 PM, dbuss said:

Hi @Javi,

This is on ISY. After dismissing the error the app is not giving me the options to change the status of the alarm. If I change the status of the alarm through the admin console or HA, the status on UD mobile is changed accordingly.

Thanks @dbuss, The Node Server contains a command that is only available on Polisy. Can you please send me a copy of the UD Mobile backup file so I can see the profile causing the issue?

 

@Jimbo.Automates, is the command with a _sys_notify_short editor in the Elk Node Server important for operation?  I'm wondering if we hide the entire accepts-command for 994 or just the accepts-command-parameter (if optional) when this situation is encountered.

 

Notes: NodeDefAcceptsParam.class. iOS line 208.

Starting with 3.2 the NS only supported Polisy: https://forum.universal-devices.com/topic/35577-pg3-elk-node-server-327/#comment-332777

The _sys_notify_short is used for sending text to keypads.  Are you saying UD Mobile could hide it?  If so that would be fine.  If from the NS itself that would take some work but could be done.

 

1 minute ago, Jimbo.Automates said:

Starting with 3.2 the NS only supported Polisy: https://forum.universal-devices.com/topic/35577-pg3-elk-node-server-327/#comment-332777

The _sys_notify_short is used for sending text to keypads.  Are you saying UD Mobile could hide it?  If so that would be fine.  If from the NS itself that would take some work but could be done.

 

Thanks @Jimbo.Automates!.   Yes, hide and/or show a better error in UD Mobile.  

Added issue to tracker https://github.com/UniversalDevicesInc/UD-Mobile-iOS/issues/68