Been using UD/Insteon since about 2014. Had great work. Then life gets complicated and I haven't paid much attention since I have cameras on a separate system.

 

Everything is in the house and working but I cannot access my ISY remotely(the actual Mobilinc app is gone I guess?). What are my options to handle the 994i remotely? Whats the easiest way to get this back running asap? Very technical so don't spare me. I just don't have the time to figure this out like I wish and I know you guys have a quick answer. Also the SMTP email isnt sending no matter what email server I use.

 

TIA- Brian

I still have mobilinc on an iPad.  It still works.  I do not know whether it is still available on the App Store.  I never used the subscription, either, so I don't know that status.

Most, I would guess, use UDMobile at this point.  I believe it requires a certain version of ISY software so, if you have not "paid much attention" to your system, you may need to update.

6 hours ago, Jeepngli said:

What are my options to handle the 994i remotely? Whats the easiest way to get this back running asap?

Quickest and easiest…. ISY Portal account…

https://wiki.universal-devices.com/index.php?title=ISY_Portal_Admin_Console

 

Plus, MobiLinc works with ISY Portal for remote access…

https://wiki.universal-devices.com/index.php?title=ISY_Portal_MobiLinc_Configuration
 

And to fix your default email issue you need to update to 4.9 if you’re running 4.x firmware. Otherwise setup a Google account and use that.  Directions also in the wiki.

 

Finally….read the information in current release area (on the forums) for ISY Launcher for current/best way to access ISY locally (the “old” method of a browser and Java don’t work so need to learn the new way). It’s simple if you’re as tech savvy as you say you are.   
 

Mobilinc works ok for me via VPN, but device states are not always correct. A device will show off when in fact it is on. A forced refresh fixes it. Need to look at UD mobile but that takes minimum 5.0? I’m on 4.9.


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