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"system busy" for 8 hours and counting...

someguy
in ISY994

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Posted

I clicked the "reboot" button inside of the admin console and I noticed that my ISY was not connected to the portal.  as per a previous ticket with UD when the same thing happened, Itried clicking the "multifunction button" on the Polisy.  it rebooted and now, some 8 or so hours later it is still not on the portal and still sitting with this box going across and across.  

image.png.4adf02460cacddd33c87a8a498a4796a.png

any suggestions would be greatly appreciated.  

You should probably open a ticket, probably be the fastest most expedient path back to life.  Michel does answer on Sunday, just not as fast as M-F.  support@universal-devices.com

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