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[RESOLVED] HTTP error 500 at login

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Posted

Cant login to Portal...HTTP error 500 when trying to login and Alexa service is dead...

Solved by bmercier

Go to solution

I noticed that my Alexa commands were not working and checked the UD Mobile app and it was getting errors.  I then tried to log into the portal and am getting a HTTP 500 error when attempting to log in.

  • Author

same...

Ditto.  Had to touch a light switch....not something I am used to doing.

Http 500 on portal login.

same for me. alex skill broke and http 500 on portal

Experiencing the same issue - Alexa can't control anything and 500 error when logging into portal.

Seems like ud is down 

Edited by kyderr
Typo

Worse than a power outage, what switches do what again?  Hope it is back up soon.

Tried to submit a ticket, but it looks like you need to log in with your portal account to do that…

They must know.  

Looks to be down, seriously down. getting a message that it's destroyed. 

 

image.png.82c2bf208f650343dcb8bf439b4859cb.png

Edited by QBS

Thank goodness for the Agave app!  Still can function without voice though….

I am having flashbacks of the insteon shutdown. It started just like this. I am hoping this is not the same

Same

Same

kyderr, I was thinking the same. I certainly hope not.

Is the portal down?

Same

 

Same

Never rely on the internet for your home controls.  My Alexa is down too and I miss it, but I have a backup program on my phone using rest commands over my home LAN.  Hope it  is back up soon, my wife can't live without Alexa.

I have programmed a few insteon 8 button remotes for this situation with key scenes and devices, but as he said my wife also can't live without Alexa. Hopefully its up soon.

Same...

Same here. Alexa says the skill is not enabled, but it is. The ISY says the portal is registered and offline. And I receive an HTTP 500 error when I attempt to log into the web site. At least the forum is still working so I know it's not just me! Back to local control for now...

Same here too...

I just logged into IoP and checked the portal tab. It shows as online but unable to log into portal like everyone else. Shouldn't the tab show as offline? Just curious.

-Tim

Capture.JPG

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