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Vue stopped reporting to Vue node server, Errors in Vue NS

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Posted

Hello @bpwwer,  I got up this morning and none of my Vue switch modules were reporting in ISY. I see a lot of the same error messages which I don't understand.

When you have a moment can you take a look and let me know what you think?

Thanks!

Tim

VUE_11-26-2022_65743_AM.zip

Solved by bpwwer

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  • Solution

The cause seems to be that "api.emporiaenergy.com" isn't being resolved. 

It could be a temporary thing where their servers when off-line for a while or it could be something regional/provider related where they aren't able to contact root DNS servers.   Or it could be a local issue (I.E. your internet connection was down).

I'm able to resolve the name here and I'm able to access the server. 

You can try with a browser using https://api.emporiaenergy.com and it should respond with an authentication error.

The main error is "<urllib3.connection.HTTPSConnection object at 0x8052eb820>: Failed to establish a new connection: [Errno 8] Name does not resolve"

It does make multiple attempts and then reports that max re-tries exceeded.

Then the node server throws a bunch of errors because it didn't get any data from the servers.

  • Author

Thank you @bpwwer, as you so wisely said, their servers must have been having some trouble. The fault corrected itself and all has been well since. 

Thank you!

-Tim

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