Changed Ecobee account Email - NS can't connect

[Phil G]

Hello @Jimbo.Automates,

I keep getting this error while trying to link the PG3 NS to my Ecobee account:

2022-11-28 10:42:12,981 Thread-21 udi_interface ERROR Controller:_getTokens: _getTokens: authorization_pending :: Waiting for user to authorize application.

2022-11-28 10:43:12,912 Thread-22 udi_interface ERROR pgSession:response: Unauthorized: https://api.ecobee.com/token?grant_type=ecobeePin&client_id=2aFymqxQsvp6z7MHQFPqT89NQwC0Bu4K&code=trnEV8UoD5FIJST_TB1ZN_ht: text: {

"error": "authorization_pending",

"error_description": "Waiting for user to authorize application.",

"error_uri": "https://tools.ietf.org/html/rfc6749#section-5.2"

I have been running the NS for months with no problems, but I had to change my Ecobee account email. Ecobee requires deleting the account and creating a new one in order to use a new email. The new account is now linked to my 2 thermostats. I then deleted the Ecobee NS and reinstalled it so it would issue a PIN. I enter the PIN into the Ecobee portal which indicates a successful link.

The NS, however, fails to recognize the authorization and throws out the above error. It eventually times out and reissues a new PIN. Tried it 3 or 4 times. NS gives me a new PIN each time, and Ecobee portal accepts that new PIN but the NS fails to connect.

Any ideas?

Edited November 29, 2022 by Hoosier Daddy
clarification

[Phil G]

The solution seems to be to wait 19 days. The Ecobee NS now connects to my account and both thermostats are online. I have no idea why.