Can't get Insteon #2450 device to be recognized by isy994

[satwar]

I'm really struggling.  I thought it would be a simple matter to reset the Insteon #2450 and then add it to the isy system using ADD NEW INSTEON DEVICE or START LINKING.

It must be something really simple because so many people have stumbled on it,

Thanks in advance for your help

[Techman]

The 2450 is a powerline only device. You most likely either have a communication issue between the PLM and the device or noise on the powerline that's interfering with the signal.

What is the address of the 2450, xx.xx.xx.

Do you have any dual band devices in close proximity to the 2450?

Do you get an error message when you try to add it?

 

 

[Brian H]

I have used the 2450 I/OLinc a few times.

From the original V1.0 to a 2822_292 retail labeled V2.3 2450. With the older V4.? and now 5.0.16C.

As already mentioned. They are power line only. A dual band devise or access point or range extender maybe needed to get the the signals processed. A power line only module between them may also pass the commands.

Power line issues could also have an effect. If you have noise makers or signal suckers on the line feeding the module. It could effect communications. If possible try the module on the same line as the PLM and see if that helps.

Double check the modules six digit ID. There are a few digits and capital letters that can be misread.

Like the 2413 PLM. They tried a few different capacitors in the power supply. So  technicality that could effect one. If the cap is drying out.

Edited December 6, 2022 by Brian H
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[satwar]

On 12/5/2022 at 10:32 PM, Techman said:

The 2450 is a powerline only device. You most likely either have a communication issue between the PLM and the device or noise on the powerline that's interfering with the signal.  I suspected radio interference and followed LiftMaster recommendation not to use LED bulbs in the garage opener.   One of the openers is so erratic that it had to be replaced.

What is the address of the 2450, xx.xx.xx.  Yes I have several 1E.28.56 and 17.72.49

Do you have any dual band devices in close proximity to the 2450?  Yes I have noise filters and range extenders, light switches and receptacles

Do you get an error message when you try to add it?  Yes a message pops up on the isy994i about an invalid Insteon engine ID

 

 

 

[Techman]

57 minutes ago, satwar said:

 

Try unplugging the garage door openers to see if you're then able to communicate with the 2450

Double check the device address as the 8 and the B can be misread.

Try plugging a range extender into the same outlet as the 2450 to see if that helps.

Take a look at these troubleshooting tips:

    INSTEON: Troubleshooting Communications Errors - Universal Devices, Inc. Wiki (universal-devices.com)

     INSTEON Signal / Noise Troubleshooting - Universal Devices, Inc. Wiki (universal-devices.com)

 

     

 

 

[satwar]

Well I believe I've made some progress.  😀

I have a duplex receptacle which allows me to plug in the door opener motor.  I plugged in the #2450 into second receptacle and then I piggy backed a range extender into the #2450.  I then ran start linking and it ran with no problems.

I'll now have to see if I can hook up the #2450 to the opener. motor.  The door status limit switch operates correctly (open/close)  I have created an isy scene for each door opener. 

[Techman]

You might try plugging the garage door opener into a filterlinc. I had a similar issue and that resolved it.

[Brian H]

Some openers generate power line noise or are signal suckers. The recommendation of trying a FilterLinc should remove any signal sucking or power line noise. Others have had similar problem and a FilterLinc corrected it.

If it still didn't work without the Range Extender. You may have an issue with the power line only command getting to that location and the Range Extender maybe using the Insteon RF to get the signals to and from that location.

Edited December 9, 2022 by Brian H
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[satwar]

On 12/9/2022 at 2:48 PM, Techman said:

You might try plugging the garage door opener into a filterlinc. I had a similar issue and that resolved it.

I'm not sure how I would plug in a Filterlinc to a #2450.  The filtered output draws power off the bottom  of the Filterlinc which in turn needs to go 

[satwar]

I think I understand how to use the Noise Filter please correct me if I'm wrong.

 

I plug the Noise Filter into one of the receptacle and then plug the power cord of door opener to the Noise Filtered port.  I then plug the Insteon #2450 into the Always On port.

[Techman]

32 minutes ago, satwar said:

I think I understand how to use the Noise Filter please correct me if I'm wrong.

 

I plug the Noise Filter into one of the receptacle and then plug the power cord of door opener to the Noise Filtered port.  I then plug the Insteon #2450 into the Always On port.

Assuming that the garage door opener is creating the problem:

   Plug the door opener into the FilterLinc, then plug the FilterLinc into the A/C receptacle.

   The 2450 needs to be plugged directly into an A/C receptacle.

If that doesn't resolve the problem, then you need to follow the troubleshooting tips. 

 

[Brian H]

The 2450 should be fine in the pass through outlet on the front cover of the FilterLinc. With the opener into the bottom filtered outlet.

That is how my 2413S PLM is and the older 2412S power line only PLM also worked fine in the front pass through outlet.

Separate receptacle would work fine also.

[satwar]

Yes it seems to run fine by plugging in Filter Linc to a A/C receptacle and then drawing A/C continuously to the #2450.

 

Thanks for the heip

[Brian H]

Glad you have it working.