PapaBear Posted January 8, 2023 Posted January 8, 2023 I followed the instructions for clearing Java and then loading the newer launcher. It has been working although when my PC is ideal it seems to lock up and I need to END the TASK and launch again. Now, however, when I try to launch Console on LAN, I get a spinning wheel and then the launcher freezes. What am I doing wrong? How can I diagnose this problem?
Solution DennisC Posted January 9, 2023 Solution Posted January 9, 2023 4 hours ago, PapaBear said: I followed the instructions for clearing Java and then loading the newer launcher. It has been working although when my PC is ideal it seems to lock up and I need to END the TASK and launch again. Now, however, when I try to launch Console on LAN, I get a spinning wheel and then the launcher freezes. What am I doing wrong? How can I diagnose this problem? Try going thru the troubleshooting steps here: https://wiki.universal-devices.com/index.php?title=Main_Page#ISY_Cannot_Communicate_with_ISY_Portal and here: https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Minimized/Invisible_and_Cannot_be_Restored and here: https://wiki.universal-devices.com/index.php?title=Main_Page#admin.jnlp_does_not_start_the_Admin_Console
PapaBear Posted January 9, 2023 Author Posted January 9, 2023 Thank you Dennis. I had switched locations and was no longer using my monitor connected to my NBPC. The resolution was deleting the UDI files.
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