MWoods329 Posted January 15, 2023 Posted January 15, 2023 I decided to start this controller with a clean slate. I didn't restore any backups, or migrate anything. Its all just fresh and clean. So anyway, I got a few Insteon devices connected, then a few Zwave devices connected. Everything was going just fine. But when I tried to log into PG3, I couldn't. I got to the login screen, typed my username and password, clicked login and nothing happened. So, I tried the default user/pass. That didn't work either. So, I rebooted the eisy. That didn't work. I upgraded packages in the admin console (cause, why not?) That didn't do anything either. I tried on several different devices - still nothing. I caught these logs in the console that look suspect to a non-developer like me. Does that give any clues that I should have caught onto?
bpwwer Posted January 16, 2023 Posted January 16, 2023 The response indicates that something went really wrong trying to authenticate. I've not been able to reproduce this specific case so I don't know what went wrong. The PG3x log may have more information as it should be logging an error message. However, the only way to check that is to ssh to the eisy and watch the log while attempting to log in. The command line to watch the log would be: tail -f /var/polyglot/pg3/logs/pg3-current.log (may or may not need to prefix that with sudo). To stop displaying the log, use CTRL-C.
MWoods329 Posted January 16, 2023 Author Posted January 16, 2023 17 hours ago, bpwwer said: The response indicates that something went really wrong trying to authenticate. I've not been able to reproduce this specific case so I don't know what went wrong. The PG3x log may have more information as it should be logging an error message. However, the only way to check that is to ssh to the eisy and watch the log while attempting to log in. The command line to watch the log would be: tail -f /var/polyglot/pg3/logs/pg3-current.log (may or may not need to prefix that with sudo). To stop displaying the log, use CTRL-C. Thanks for the quick response. After getting it up in Putty, I tried to log in once at 12:58:52 then just sat and let the log collect. Here it is: [admin@eisy ~]$ tail -f /var/polyglot/pg3/logs/pg3-current.log 1/16/2023, 12:54:34 [pg3] error: No code in error response 1/16/2023, 12:54:34 [pg3] warn: ISY Response: [Try: 3] [00:21:b9:02:61:30] :: [4 01 - OK] :: 0.844769ms - http://127.0.0.1:8080/rest/profiles/ns/0/connection 1/16/2023, 12:54:34 [pg3] error: No code in error response 1/16/2023, 12:54:34 [pg3] error: ISY Response: [MAX TRIES EXCEEDED] [00:21:b9:02 :61:30] :: [401 - OK] :: 0.691158ms - http://127.0.0.1:8080/rest/profiles/ns/0/c onnection 1/16/2023, 12:54:34 [pg3] error: Error: GET http://127.0.0.1:8080/rest/profiles/ ns/0/connection Failed :: 401 - OK 1/16/2023, 12:54:34 [pg3] error: getExistingNodeServers :: Error: Received no re sponse from the ISY. Check your ISY IP Address at Object.getExistingNodeServers (/var/polyglot/node_modules/@universaldevic es/pg3x/lib/modules/isy/system.js:93:13) at async /var/polyglot/node_modules/@universaldevices/pg3x/lib/services/isy. js:80:21 at async Promise.allSettled (index 0) 1/16/2023, 12:54:34 [pg3] warn: verifyNodeServers (00:21:b9:02:61:30) :: ISY has no node servers installed, skipping 1/16/2023, 12:58:52 [pg3] info: Making reqeust to socket for /rest/pg3.auth.ns 1/16/2023, 12:59:07 [pg3] info: Starting PG3 version 3.1.18 1/16/2023, 12:59:07 [pg3] info: Using Workdir /var/polyglot/pg3/ 1/16/2023, 12:59:07 [pg3] info: Starting sqlite database at /var/polyglot/pg3/pg3.db 1/16/2023, 12:59:07 [pg3] info: Encryption key found ID: c988d8b4-31c6-44d6-9416-48a969d717ee. Database version 1 1/16/2023, 12:59:07 [pg3] info: Query IoX for platform UUID. 1/16/2023, 12:59:07 [pg3] info: Loaded globalsettings successfully. Database version 1 1/16/2023, 12:59:07 [pg3] info: isy table: Loaded (1) successfully 1/16/2023, 12:59:07 [pg3] info: ISY: 00:21:b9:02:61:30 5.5.3 127.0.0.1 2b43b97d-a0ed-4235-b40a-a6488def4e87 1/16/2023, 12:59:07 [pg3] info: No node servers in database. Add one through the user interface to get started 1/16/2023, 12:59:07 [pg3] info: store is up-to-date 1/16/2023, 12:59:07 [pg3] info: Forcing custom certificates to off 1/16/2023, 12:59:07 [pg3] info: Updated configuration with overrides 1/16/2023, 12:59:07 [pg3] info: Reading certs from filesystem (UDX). 1/16/2023, 12:59:07 [pg3] info: UDX Services Starting 1/16/2023, 12:59:07 [pg3] info: Starting update check 1/16/2023, 12:59:07 [pg3] info: Started MQTT Client Service 1/16/2023, 12:59:07 [pg3] info: Creating ISY queues for 00:21:b9:02:61:30 1/16/2023, 12:59:07 [pg3] info: HTTP Queue response "Queue Created Successfully," 1/16/2023, 12:59:07 [pg3] info: Starting event listeners 1/16/2023, 12:59:07 [pg3] info: Starting Store Poll Refresh timer 1/16/2023, 12:59:07 [pg3] info: Starting ISY verification. 1/16/2023, 12:59:07 [pg3] info: Query ISY description at http://127.0.0.1:8080/desc 1/16/2023, 12:59:07 [pg3] info: Query store database https://pg3store.isy.io/v2/list 1/16/2023, 12:59:07 [pg3] info: Koa HTTPS Interface Service: Started - Address: 0.0.0.0 Port: 3000 1/16/2023, 12:59:07 [pg3] info: Checking ISY's for installed node servers... 1/16/2023, 12:59:07 [pg3] error: No code in error response 1/16/2023, 12:59:07 [pg3] warn: ISY Response: [Try: 1] [00:21:b9:02:61:30] :: [401 - OK] :: 3.229393ms - http://127.0.0.1:8080/rest/ profiles/ns/0/connection 1/16/2023, 12:59:07 [pg3] error: No code in error response 1/16/2023, 12:59:07 [pg3] warn: ISY Response: [Try: 2] [00:21:b9:02:61:30] :: [401 - OK] :: 1.480229ms - http://127.0.0.1:8080/rest/ profiles/ns/0/connection 1/16/2023, 12:59:07 [pg3] error: No code in error response 1/16/2023, 12:59:07 [pg3] warn: ISY Response: [Try: 3] [00:21:b9:02:61:30] :: [401 - OK] :: 1.183003ms - http://127.0.0.1:8080/rest/ profiles/ns/0/connection 1/16/2023, 12:59:07 [pg3] error: No code in error response 1/16/2023, 12:59:07 [pg3] error: ISY Response: [MAX TRIES EXCEEDED] [00:21:b9:02:61:30] :: [401 - OK] :: 1.307062ms - http://127.0.0 .1:8080/rest/profiles/ns/0/connection 1/16/2023, 12:59:07 [pg3] error: Error: GET http://127.0.0.1:8080/rest/profiles/ns/0/connection Failed :: 401 - OK 1/16/2023, 12:59:07 [pg3] error: getExistingNodeServers :: Error: Received no response from the ISY. Check your ISY IP Address at Object.getExistingNodeServers (/var/polyglot/node_modules/@universaldevices/pg3x/lib/modules/isy/system.js:93:13) at async /var/polyglot/node_modules/@universaldevices/pg3x/lib/services/isy.js:80:21 at async Promise.allSettled (index 0) at async Object.start (/var/polyglot/node_modules/@universaldevices/pg3x/lib/services/isy.js:26:5) at async start (/var/polyglot/node_modules/@universaldevices/pg3x/bin/pg3.js:112:5) 1/16/2023, 12:59:07 [pg3] warn: verifyNodeServers (00:21:b9:02:61:30) :: ISY has no node servers installed, skipping 1/16/2023, 12:59:07 [pg3] info: Reinstall Services Starting 1/16/2023, 12:59:07 [pg3] info: Waiting for store (false) and isy (false) before starting node servers. 1/16/2023, 12:59:07 [pg3] info: MQTTC: Subscribed to udi/pg3/ns/status/# QoS 0 1/16/2023, 12:59:07 [pg3] info: MQTTC: Subscribed to udi/pg3/ns/command/# QoS 0 1/16/2023, 12:59:07 [pg3] info: MQTTC: Subscribed to udi/pg3/ns/system/# QoS 0 1/16/2023, 12:59:07 [pg3] info: MQTTC: Subscribed to udi/pg3/ns/custom/# QoS 0 1/16/2023, 12:59:07 [pg3] info: MQTTC: Subscribed to udi/pg3/frontend/isy/# QoS 0 1/16/2023, 12:59:07 [pg3] info: MQTTC: Subscribed to udi/pg3/frontend/system/# QoS 0 1/16/2023, 12:59:07 [pg3] info: MQTTC: Subscribed to udi/pg3/frontend/ns/# QoS 0 1/16/2023, 12:59:07 [pg3] info: MQTTC: Subscribed to udi/pg3/connections/ns/# QoS 0 1/16/2023, 12:59:08 [pg3] info: Making reqeust to socket for /rest/pg3.auth.ns 1/16/2023, 12:59:24 [pg3] info: Starting PG3 version 3.1.18 1/16/2023, 12:59:24 [pg3] info: Using Workdir /var/polyglot/pg3/ 1/16/2023, 12:59:24 [pg3] info: Starting sqlite database at /var/polyglot/pg3/pg3.db 1/16/2023, 12:59:24 [pg3] info: Encryption key found ID: c988d8b4-31c6-44d6-9416-48a969d717ee. Database version 1 1/16/2023, 12:59:24 [pg3] info: Query IoX for platform UUID. 1/16/2023, 12:59:24 [pg3] info: Loaded globalsettings successfully. Database version 1 1/16/2023, 12:59:24 [pg3] info: isy table: Loaded (1) successfully 1/16/2023, 12:59:24 [pg3] info: ISY: 00:21:b9:02:61:30 5.5.3 127.0.0.1 2b43b97d-a0ed-4235-b40a-a6488def4e87 1/16/2023, 12:59:24 [pg3] info: No node servers in database. Add one through the user interface to get started 1/16/2023, 12:59:24 [pg3] info: store is up-to-date 1/16/2023, 12:59:24 [pg3] info: Forcing custom certificates to off 1/16/2023, 12:59:24 [pg3] info: Updated configuration with overrides 1/16/2023, 12:59:24 [pg3] info: Reading certs from filesystem (UDX). 1/16/2023, 12:59:24 [pg3] info: UDX Services Starting 1/16/2023, 12:59:24 [pg3] info: Starting update check 1/16/2023, 12:59:24 [pg3] info: Started MQTT Client Service 1/16/2023, 12:59:24 [pg3] info: Creating ISY queues for 00:21:b9:02:61:30 1/16/2023, 12:59:24 [pg3] info: HTTP Queue response "Queue Created Successfully," 1/16/2023, 12:59:24 [pg3] info: Starting event listeners 1/16/2023, 12:59:24 [pg3] info: Starting Store Poll Refresh timer 1/16/2023, 12:59:24 [pg3] info: Starting ISY verification. 1/16/2023, 12:59:24 [pg3] info: Query ISY description at http://127.0.0.1:8080/desc 1/16/2023, 12:59:24 [pg3] info: Query store database https://pg3store.isy.io/v2/list 1/16/2023, 12:59:24 [pg3] info: Koa HTTPS Interface Service: Started - Address: 0.0.0.0 Port: 3000 1/16/2023, 12:59:24 [pg3] info: Checking ISY's for installed node servers... 1/16/2023, 12:59:24 [pg3] error: No code in error response 1/16/2023, 12:59:24 [pg3] warn: ISY Response: [Try: 1] [00:21:b9:02:61:30] :: [401 - OK] :: 3.456504ms - http://127.0.0.1:8080/rest/profiles/ns/0/connection 1/16/2023, 12:59:24 [pg3] error: No code in error response 1/16/2023, 12:59:24 [pg3] warn: ISY Response: [Try: 2] [00:21:b9:02:61:30] :: [401 - OK] :: 1.517649ms - http://127.0.0.1:8080/rest/profiles/ns/0/connection 1/16/2023, 12:59:24 [pg3] error: No code in error response 1/16/2023, 12:59:24 [pg3] warn: ISY Response: [Try: 3] [00:21:b9:02:61:30] :: [401 - OK] :: 1.232004ms - http://127.0.0.1:8080/rest/profiles/ns/0/connection 1/16/2023, 12:59:24 [pg3] error: No code in error response 1/16/2023, 12:59:24 [pg3] error: ISY Response: [MAX TRIES EXCEEDED] [00:21:b9:02:61:30] :: [401 - OK] :: 1.329812ms - http://127.0.0.1:8080/rest/profiles/ns/0/conne ction 1/16/2023, 12:59:24 [pg3] error: Error: GET http://127.0.0.1:8080/rest/profiles/ns/0/connection Failed :: 401 - OK 1/16/2023, 12:59:24 [pg3] error: getExistingNodeServers :: Error: Received no response from the ISY. Check your ISY IP Address at Object.getExistingNodeServers (/var/polyglot/node_modules/@universaldevices/pg3x/lib/modules/isy/system.js:93:13) at async /var/polyglot/node_modules/@universaldevices/pg3x/lib/services/isy.js:80:21 at async Promise.allSettled (index 0) at async Object.start (/var/polyglot/node_modules/@universaldevices/pg3x/lib/services/isy.js:26:5) at async start (/var/polyglot/node_modules/@universaldevices/pg3x/bin/pg3.js:112:5) 1/16/2023, 12:59:24 [pg3] warn: verifyNodeServers (00:21:b9:02:61:30) :: ISY has no node servers installed, skipping 1/16/2023, 12:59:24 [pg3] info: Reinstall Services Starting 1/16/2023, 12:59:24 [pg3] info: Waiting for store (false) and isy (false) before starting node servers. 1/16/2023, 12:59:24 [pg3] info: MQTTC: Subscribed to udi/pg3/ns/status/# QoS 0 1/16/2023, 12:59:24 [pg3] info: MQTTC: Subscribed to udi/pg3/ns/command/# QoS 0 1/16/2023, 12:59:24 [pg3] info: MQTTC: Subscribed to udi/pg3/ns/system/# QoS 0 1/16/2023, 12:59:24 [pg3] info: MQTTC: Subscribed to udi/pg3/ns/custom/# QoS 0 1/16/2023, 12:59:24 [pg3] info: MQTTC: Subscribed to udi/pg3/frontend/isy/# QoS 0 1/16/2023, 12:59:24 [pg3] info: MQTTC: Subscribed to udi/pg3/frontend/system/# QoS 0 1/16/2023, 12:59:24 [pg3] info: MQTTC: Subscribed to udi/pg3/frontend/ns/# QoS 0 1/16/2023, 12:59:24 [pg3] info: MQTTC: Subscribed to udi/pg3/connections/ns/# QoS 0 1/16/2023, 12:59:24 [pg3] info: ***************************************** 1/16/2023, 12:59:24 [pg3] info: Latest PG3x version available is 3.1.18 1/16/2023, 12:59:24 [pg3] info: ***************************************** 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Airscape 1/16/2023, 12:59:24 [pg3] info: Checking for changes in HusqvarnaMower 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Timedata 1/16/2023, 12:59:24 [pg3] info: Checking for changes in YoLink 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Sun 1/16/2023, 12:59:24 [pg3] info: Checking for changes in PurpleAir 1/16/2023, 12:59:24 [pg3] info: Checking for changes in UnifiProtect 1/16/2023, 12:59:24 [pg3] info: Checking for changes in WLED 1/16/2023, 12:59:24 [pg3] info: Checking for changes in AERISWeather 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Flair 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Airthings-C 1/16/2023, 12:59:24 [pg3] info: Checking for changes in August 1/16/2023, 12:59:24 [pg3] info: Checking for changes in HarmonyHub 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Roku 1/16/2023, 12:59:24 [pg3] info: Checking for changes in MiLight 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Sensibo 1/16/2023, 12:59:24 [pg3] info: Checking for changes in AVRemote 1/16/2023, 12:59:24 [pg3] info: Checking for changes in WeatherBit 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Virtual 1/16/2023, 12:59:24 [pg3] info: Checking for changes in NanoLeaf 1/16/2023, 12:59:24 [pg3] info: Checking for changes in NOAA 1/16/2023, 12:59:24 [pg3] info: Checking for changes in OnkyoAVR 1/16/2023, 12:59:24 [pg3] info: Checking for changes in LiFX 1/16/2023, 12:59:24 [pg3] info: Checking for changes in VirtualButtons 1/16/2023, 12:59:24 [pg3] info: Checking for changes in ST-Inventory 1/16/2023, 12:59:24 [pg3] info: Checking for changes in ATest 1/16/2023, 12:59:24 [pg3] info: Checking for changes in AMINEM 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Roomba 1/16/2023, 12:59:24 [pg3] info: Checking for changes in WeatherLink 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Russound 1/16/2023, 12:59:24 [pg3] info: Checking for changes in TeslaPW 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Rachio 1/16/2023, 12:59:24 [pg3] info: Checking for changes in ST-Nuheat 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Hue 1/16/2023, 12:59:24 [pg3] info: Checking for changes in UnifiPresence 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Holidays 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Sonos 1/16/2023, 12:59:24 [pg3] info: Checking for changes in iAquaLink 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Climacell 1/16/2023, 12:59:24 [pg3] info: Checking for changes in ST-Sonos 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Notification 1/16/2023, 12:59:24 [pg3] info: Checking for changes in WirelessTag 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Onkyo 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Volumio 1/16/2023, 12:59:24 [pg3] info: Checking for changes in WeatherPoly 1/16/2023, 12:59:24 [pg3] info: Checking for changes in EnvisaLink-HW 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Bond 1/16/2023, 12:59:24 [pg3] info: Checking for changes in BalboaSPA 1/16/2023, 12:59:24 [pg3] info: Checking for changes in HolidaysGoogle 1/16/2023, 12:59:24 [pg3] info: Checking for changes in OpenSprinkler 1/16/2023, 12:59:24 [pg3] info: Checking for changes in DavisWeather 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Twinkly 1/16/2023, 12:59:24 [pg3] info: Checking for changes in IFTTT-Webhooks 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Wemo 1/16/2023, 12:59:24 [pg3] info: Checking for changes in WeatherFlow 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Ping 1/16/2023, 12:59:24 [pg3] info: Checking for changes in TeslaEV 1/16/2023, 12:59:24 [pg3] info: Checking for changes in BASIRRIGATION 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Backup 1/16/2023, 12:59:24 [pg3] info: Checking for changes in DysonPureCool 1/16/2023, 12:59:24 [pg3] info: Checking for changes in AVServer 1/16/2023, 12:59:24 [pg3] info: Checking for changes in EnvisaLink-DSC 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Govee 1/16/2023, 12:59:24 [pg3] info: Checking for changes in OpenWeatherMap 1/16/2023, 12:59:24 [pg3] info: Checking for changes in BlueIris 1/16/2023, 12:59:24 [pg3] info: Checking for changes in MagicHome 1/16/2023, 12:59:24 [pg3] info: Checking for changes in RainMachine 1/16/2023, 12:59:24 [pg3] info: Checking for changes in MQTT 1/16/2023, 12:59:24 [pg3] info: Checking for changes in BASPOOL 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Acurite 1/16/2023, 12:59:24 [pg3] info: Checking for changes in MyQ 1/16/2023, 12:59:24 [pg3] info: Checking for changes in VenstarCT 1/16/2023, 12:59:24 [pg3] info: Checking for changes in iTach-IR 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Plex-WebHook 1/16/2023, 12:59:24 [pg3] info: Checking for changes in BASGARAGE 1/16/2023, 12:59:24 [pg3] info: Checking for changes in FlumeWater 1/16/2023, 12:59:24 [pg3] info: Checking for changes in VUE 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Caseta 1/16/2023, 12:59:24 [pg3] info: Checking for changes in ShellyRGBW2 1/16/2023, 12:59:24 [pg3] info: Checking for changes in ST-EcoWitt 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Blink 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Kasa 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Kaiterra 1/16/2023, 12:59:24 [pg3] info: Checking for changes in ELK 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Sense 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Somfy 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Netatmo-WS 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Ecobee 1/16/2023, 12:59:24 [pg3] info: Checking for changes in BASAO 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Wake-On-Lan 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Push 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Camect 1/16/2023, 12:59:24 [pg3] info: Checking for changes in SolarEdge 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Meteobridge 1/16/2023, 12:59:24 [pg3] info: Checking for changes in TotalConnect 1/16/2023, 12:59:24 [pg3] info: Checking for changes in MySmartBlinds 1/16/2023, 12:59:24 [pg3] info: Checking for changes in HueEmulator 1/16/2023, 12:59:24 [pg3] info: Checking for changes in Eagle-200 1/16/2023, 12:59:24 [pg3] info: Checking for changes in AmbientWeather 1/16/2023, 12:59:24 [pg3] info: Checking for changes in HoneywellHome 1/16/2023, 12:59:25 [pg3] info: Query store database https://pg3betastore.isy.io/v1/list 1/16/2023, 12:59:25 [pg3] info: Checking for changes in DSC-IT100 1/16/2023, 12:59:25 [pg3] info: Checking for changes in Roku 1/16/2023, 12:59:25 [pg3] info: Checking for changes in PythonTemplate 1/16/2023, 12:59:25 [pg3] info: Checking for changes in Example-1 1/16/2023, 12:59:25 [pg3] info: Checking for changes in Tuya-Devices 1/16/2023, 12:59:25 [pg3] info: Checking for changes in ATest 1/16/2023, 12:59:25 [pg3] info: Checking for changes in Roomba 1/16/2023, 12:59:25 [pg3] info: Checking for changes in TestTeslaEV 1/16/2023, 12:59:25 [pg3] info: Checking for changes in Example-2 1/16/2023, 12:59:25 [pg3] info: Checking for changes in Notification 1/16/2023, 12:59:25 [pg3] info: Checking for changes in Example-4 1/16/2023, 12:59:25 [pg3] info: Checking for changes in OpenSprinkler 1/16/2023, 12:59:25 [pg3] info: Checking for changes in Example-3 1/16/2023, 12:59:25 [pg3] info: Checking for changes in eISYIR 1/16/2023, 12:59:25 [pg3] info: Checking for changes in DysonPureCool 1/16/2023, 12:59:25 [pg3] info: Checking for changes in Sensibo-Air 1/16/2023, 12:59:25 [pg3] info: Checking for changes in VueTest 1/16/2023, 12:59:25 [pg3] info: Checking for changes in MagicHome 1/16/2023, 12:59:25 [pg3] info: Checking for changes in iTach-IR 1/16/2023, 12:59:25 [pg3] info: Checking for changes in Kasa 1/16/2023, 12:59:25 [pg3] info: Checking for changes in ELK 1/16/2023, 12:59:25 [pg3] info: Checking for changes in Ecobee 1/16/2023, 13:04:24 [pg3] error: No code in error response 1/16/2023, 13:04:24 [pg3] warn: ISY Response: [Try: 1] [00:21:b9:02:61:30] :: [401 - OK] :: 3.032172ms - http://127.0.0.1:8080/rest/profiles/ns/0/connection 1/16/2023, 13:04:24 [pg3] error: No code in error response 1/16/2023, 13:04:24 [pg3] warn: ISY Response: [Try: 2] [00:21:b9:02:61:30] :: [401 - OK] :: 1.284032ms - http://127.0.0.1:8080/rest/profiles/ns/0/connection 1/16/2023, 13:04:24 [pg3] error: No code in error response 1/16/2023, 13:04:24 [pg3] warn: ISY Response: [Try: 3] [00:21:b9:02:61:30] :: [401 - OK] :: 1.3138ms - http://127.0.0.1:8080/rest/profiles/ns/0/connection 1/16/2023, 13:04:24 [pg3] error: No code in error response 1/16/2023, 13:04:24 [pg3] error: ISY Response: [MAX TRIES EXCEEDED] [00:21:b9:02:61:30] :: [401 - OK] :: 1.227923ms - http://127.0.0.1:8080/rest/profiles/ns/0/connection 1/16/2023, 13:04:24 [pg3] error: Error: GET http://127.0.0.1:8080/rest/profiles/ns/0/connection Failed :: 401 - OK 1/16/2023, 13:04:24 [pg3] error: getExistingNodeServers :: Error: Received no response from the ISY. Check your ISY IP Address at Object.getExistingNodeServers (/var/polyglot/node_modules/@universaldevices/pg3x/lib/modules/isy/system.js:93:13) at async /var/polyglot/node_modules/@universaldevices/pg3x/lib/services/isy.js:80:21 at async Promise.allSettled (index 0) 1/16/2023, 13:04:24 [pg3] warn: verifyNodeServers (00:21:b9:02:61:30) :: ISY has no node servers installed, skipping 1/16/2023, 13:09:24 [pg3] error: No code in error response 1/16/2023, 13:09:24 [pg3] warn: ISY Response: [Try: 1] [00:21:b9:02:61:30] :: [401 - OK] :: 1.48087ms - http://127.0.0.1:8080/rest/profiles/ns/0/connection 1/16/2023, 13:09:24 [pg3] error: No code in error response 1/16/2023, 13:09:24 [pg3] warn: ISY Response: [Try: 2] [00:21:b9:02:61:30] :: [401 - OK] :: 1.43162ms - http://127.0.0.1:8080/rest/profiles/ns/0/connection 1/16/2023, 13:09:24 [pg3] error: No code in error response 1/16/2023, 13:09:24 [pg3] warn: ISY Response: [Try: 3] [00:21:b9:02:61:30] :: [401 - OK] :: 1.174782ms - http://127.0.0.1:8080/rest/profiles/ns/0/connection 1/16/2023, 13:09:24 [pg3] error: No code in error response 1/16/2023, 13:09:24 [pg3] error: ISY Response: [MAX TRIES EXCEEDED] [00:21:b9:02:61:30] :: [401 - OK] :: 1.217968ms - http://127.0.0.1:8080/rest/profiles/ns/0/connection 1/16/2023, 13:09:24 [pg3] error: Error: GET http://127.0.0.1:8080/rest/profiles/ns/0/connection Failed :: 401 - OK 1/16/2023, 13:09:24 [pg3] error: getExistingNodeServers :: Error: Received no response from the ISY. Check your ISY IP Address at Object.getExistingNodeServers (/var/polyglot/node_modules/@universaldevices/pg3x/lib/modules/isy/system.js:93:13) at async /var/polyglot/node_modules/@universaldevices/pg3x/lib/services/isy.js:80:21 at async Promise.allSettled (index 0) 1/16/2023, 13:09:24 [pg3] warn: verifyNodeServers (00:21:b9:02:61:30) :: ISY has no node servers installed, skipping
bpwwer Posted January 16, 2023 Posted January 16, 2023 Thanks! That narrows it down a little but it didn't log enough to pin-point what went wrong. I see it making the request to authenticate, but then PG3x restarts. That does indicate that something crashed and it wasn't able to handle it. If you can try again but instead monitor this log file: sudo tail -f /var/log/messages You don't need to let it continue monitoring after you attempt to log in. It will log the crash info and then restart PG3x so the useful messages will be within 5-10 seconds of the login attempt. FYI, the errors in the log you captured are normal at this point, It is trying to communicate with the IoX but you haven't yet logged in so it fails to authenticate and throws the errors.
MWoods329 Posted January 16, 2023 Author Posted January 16, 2023 10 minutes ago, bpwwer said: Thanks! That narrows it down a little but it didn't log enough to pin-point what went wrong. I see it making the request to authenticate, but then PG3x restarts. That does indicate that something crashed and it wasn't able to handle it. If you can try again but instead monitor this log file: sudo tail -f /var/log/messages You don't need to let it continue monitoring after you attempt to log in. It will log the crash info and then restart PG3x so the useful messages will be within 5-10 seconds of the login attempt. FYI, the errors in the log you captured are normal at this point, It is trying to communicate with the IoX but you haven't yet logged in so it fails to authenticate and throws the errors. Okay, here's what I got with that tail and trying to log in Jan 16 14:37:25 eisy daemon[3009]: 1/16/2023, 14:37:25 [pg3] ^[[31merror^[[39m: No code in error response Jan 16 14:37:25 eisy daemon[3009]: 1/16/2023, 14:37:25 [pg3] ^[[33mwarn^[[39m: I SY Response: [Try: 3] [00:21:b9:02:61:30] :: [401 - OK] :: 1.039307ms - http://1 27.0.0.1:8080/rest/profiles/ns/0/connection Jan 16 14:37:25 eisy daemon[3009]: 1/16/2023, 14:37:25 [pg3] ^[[31merror^[[39m: No code in error response Jan 16 14:37:25 eisy daemon[3009]: 1/16/2023, 14:37:25 [pg3] ^[[31merror^[[39m: ISY Response: [MAX TRIES EXCEEDED] [00:21:b9:02:61:30] :: [401 - OK] :: 0.829009 ms - http://127.0.0.1:8080/rest/profiles/ns/0/connection Jan 16 14:37:25 eisy daemon[3009]: 1/16/2023, 14:37:25 [pg3] ^[[31merror^[[39m: Error: GET http://127.0.0.1:8080/rest/profiles/ns/0/connection Failed :: 401 - O K Jan 16 14:37:25 eisy daemon[3009]: 1/16/2023, 14:37:25 [pg3] ^[[31merror^[[39m: getExistingNodeServers :: Error: Received no response from the ISY. Check your I SY IP Address Jan 16 14:37:25 eisy daemon[3009]: at Object.getExistingNodeServers (/var/po lyglot/node_modules/@universaldevices/pg3x/lib/modules/isy/system.js:93:13) Jan 16 14:37:25 eisy daemon[3009]: at async /var/polyglot/node_modules/@univ ersaldevices/pg3x/lib/services/isy.js:80:21 Jan 16 14:37:25 eisy daemon[3009]: at async Promise.allSettled (index 0) Jan 16 14:37:25 eisy daemon[3009]: 1/16/2023, 14:37:25 [pg3] ^[[33mwarn^[[39m: v erifyNodeServers (00:21:b9:02:61:30) :: ISY has no node servers installed, skipp ing Jan 16 14:40:21 eisy daemon[3009]: 1/16/2023, 14:40:21 [pg3] ^[[32minfo^[[39m: M aking reqeust to socket for /rest/pg3.auth.ns Jan 16 14:40:21 eisy daemon[3009]: 1/16/2023, 14:40:21 [pg3] ^[[31merror^[[39m: uncaughtException: connect ECONNREFUSED /tmp/udx2client261892 Jan 16 14:40:21 eisy kernel: sonewconn: pcb 0xfffff80008844100 (local:/tmp/udx2c lient261892): Listen queue overflow: 76 already in queue awaiting acceptance (1 occurrences) Jan 16 14:40:21 eisy daemon[3009]: Error: connect ECONNREFUSED /tmp/udx2client26 1892 Jan 16 14:40:21 eisy daemon[3009]: at PipeConnectWrap.afterConnect [as oncom plete] (node:net:1300:16) Jan 16 14:40:21 eisy daemon[3009]: 1/16/2023, 14:40:21 [pg3] ^[[31merror^[[39m: uncaughtException REPORT THIS!: Error: connect ECONNREFUSED /tmp/udx2client26189 2 Jan 16 14:40:21 eisy daemon[3009]: at PipeConnectWrap.afterConnect [as oncom plete] (node:net:1300:16) Jan 16 14:40:21 eisy daemon[3009]: 1/16/2023, 14:40:21 [pg3] ^[[32minfo^[[39m: C aught SIGTERM/SIGINT Shutting down. Jan 16 14:40:21 eisy daemon[3009]: 1/16/2023, 14:40:21 [pg3] ^[[32minfo^[[39m: S topping running node servers... Jan 16 14:40:21 eisy daemon[3009]: 1/16/2023, 14:40:21 [pg3] ^[[32minfo^[[39m: S tore Stopping Gracefully Jan 16 14:40:21 eisy daemon[3009]: 1/16/2023, 14:40:21 [pg3] ^[[32minfo^[[39m: R emoving ISY queues for 00:21:b9:02:61:30 Jan 16 14:40:21 eisy daemon[3009]: 1/16/2023, 14:40:21 [pg3] ^[[32minfo^[[39m: K oa HTTP Service: Stopping Jan 16 14:40:21 eisy daemon[3009]: 1/16/2023, 14:40:21 [pg3] ^[[32minfo^[[39m: M QTT Client Services Stopping Gracefully. Jan 16 14:40:21 eisy daemon[3009]: 1/16/2023, 14:40:21 [pg3] ^[[32minfo^[[39m: U DX Services Stopping Gracefully Jan 16 14:40:21 eisy daemon[3009]: 1/16/2023, 14:40:21 [pg3] ^[[32minfo^[[39m: D B Stopping Gracefully Jan 16 14:40:21 eisy daemon[3009]: 1/16/2023, 14:40:21 [pg3] ^[[32minfo^[[39m: P G3 shutdown complete with code: 0 Jan 16 14:40:36 eisy daemon[3009]: 1/16/2023, 14:40:36 [pg3] ^[[32minfo^[[39m: Starting PG3 version 3.1.18 Jan 16 14:40:36 eisy daemon[3009]: 1/16/2023, 14:40:36 [pg3] ^[[32minfo^[[39m: Using Workdir /var/polyglot/pg3/ Jan 16 14:40:36 eisy daemon[3009]: 1/16/2023, 14:40:36 [pg3] ^[[32minfo^[[39m: Starting sqlite database at /var/polyglot/pg3/pg3.db Jan 16 14:40:36 eisy daemon[3009]: 1/16/2023, 14:40:36 [pg3] ^[[32minfo^[[39m: Encryption key found ID: c988d8b4-31c6-44d6-9416-48a969d717ee. Database version 1 Jan 16 14:40:36 eisy daemon[3009]: 1/16/2023, 14:40:36 [pg3] ^[[32minfo^[[39m: Query IoX for platform UUID. Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Loaded globalsettings successfully. Database version 1 Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: isy table: Loaded (1) successfully Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: ISY: 00:21:b9:02:61:30 5.5.3 127.0.0.1 2b43b97d-a0ed-4235-b40a-a6488def4e87 Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: No node servers in database. Add one through the user interface to get started Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: store is up-to-date Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Forcing custom certificates to off Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Updated configuration with overrides Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Reading certs from filesystem (UDX). Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: UDX Services Starting Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Starting update check Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Started MQTT Client Service Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Creating ISY queues for 00:21:b9:02:61:30 Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: HTTP Queue response "Queue Created Successfully," Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Starting event listeners Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Starting Store Poll Refresh timer Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Starting ISY verification. Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Query ISY description at http://127.0.0.1:8080/desc Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Query store database https://pg3store.isy.io/v2/list Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Koa HTTPS Interface Service: Started - Address: 0.0.0.0 Port: 3000 Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking ISY's for installed node servers... Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[31merror^[[39m: No code in error response Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[33mwarn^[[39m: ISY Response: [Try: 1] [00:21:b9:02:61:30] :: [401 - OK] :: 3.133993ms - http://127.0.0.1:8080/rest/profiles/ns/0/connection Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[31merror^[[39m: No code in error response Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[33mwarn^[[39m: ISY Response: [Try: 2] [00:21:b9:02:61:30] :: [401 - OK] :: 1.440466ms - http://127.0.0.1:8080/rest/profiles/ns/0/connection Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[31merror^[[39m: No code in error response Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[33mwarn^[[39m: ISY Response: [Try: 3] [00:21:b9:02:61:30] :: [401 - OK] :: 1.216839ms - http://127.0.0.1:8080/rest/profiles/ns/0/connection Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[31merror^[[39m: No code in error response Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[31merror^[[39m: ISY Response: [MAX TRIES EXCEEDED] [00:21:b9:02:61:30] :: [401 - OK] :: 1.281375ms - http://127.0.0.1:8080/rest/profiles/ns/0/connection Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[31merror^[[39m: Error: GET http://127.0.0.1:8080/rest/profiles/ns/0/connection Failed :: 401 - OK Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[31merror^[[39m: getExistingNodeServers :: Error: Received no response from the ISY. Check your ISY IP Address Jan 16 14:40:37 eisy daemon[3009]: at Object.getExistingNodeServers (/var/polyglot/node_modules/@universaldevices/pg3x/lib/modules/isy/system.js:93:13) Jan 16 14:40:37 eisy daemon[3009]: at async /var/polyglot/node_modules/@universaldevices/pg3x/lib/services/isy.js:80:21 Jan 16 14:40:37 eisy daemon[3009]: at async Promise.allSettled (index 0) Jan 16 14:40:37 eisy daemon[3009]: at async Object.start (/var/polyglot/node_modules/@universaldevices/pg3x/lib/services/isy.js:26:5) Jan 16 14:40:37 eisy daemon[3009]: at async start (/var/polyglot/node_modules/@universaldevices/pg3x/bin/pg3.js:112:5) Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[33mwarn^[[39m: verifyNodeServers (00:21:b9:02:61:30) :: ISY has no node servers installed, skipping Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Reinstall Services Starting Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Waiting for store (false) and isy (false) before starting node servers. Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: MQTTC: Subscribed to udi/pg3/ns/status/# QoS 0 Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: MQTTC: Subscribed to udi/pg3/ns/command/# QoS 0 Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: MQTTC: Subscribed to udi/pg3/ns/system/# QoS 0 Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: MQTTC: Subscribed to udi/pg3/ns/custom/# QoS 0 Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: MQTTC: Subscribed to udi/pg3/frontend/isy/# QoS 0 Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: MQTTC: Subscribed to udi/pg3/frontend/system/# QoS 0 Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: MQTTC: Subscribed to udi/pg3/frontend/ns/# QoS 0 Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: MQTTC: Subscribed to udi/pg3/connections/ns/# QoS 0 Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Airscape Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in HusqvarnaMower Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Timedata Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in YoLink Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Sun Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in PurpleAir Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in UnifiProtect Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in WLED Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in AERISWeather Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Flair Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Airthings-C Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in August Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in HarmonyHub Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Roku Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in MiLight Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Sensibo Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in AVRemote Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in WeatherBit Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Virtual Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in NanoLeaf Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in NOAA Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in OnkyoAVR Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in LiFX Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in VirtualButtons Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in ST-Inventory Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in ATest Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in AMINEM Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Roomba Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in WeatherLink Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Russound Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in TeslaPW Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Rachio Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in ST-Nuheat Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Hue Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in UnifiPresence Jan 16 14:40:37 eisy daemon[3009]: 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daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in WeatherPoly Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in EnvisaLink-HW Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Bond Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in BalboaSPA Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in HolidaysGoogle Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in OpenSprinkler Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in DavisWeather Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Twinkly Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in IFTTT-Webhooks Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Wemo Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in WeatherFlow Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Ping Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in TeslaEV Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in BASIRRIGATION Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Backup Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in DysonPureCool Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in AVServer Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in EnvisaLink-DSC Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Govee Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in OpenWeatherMap Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in BlueIris Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in MagicHome Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in RainMachine Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in MQTT Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in BASPOOL Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Acurite Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in MyQ Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in VenstarCT Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in iTach-IR Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Plex-WebHook Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in BASGARAGE Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in FlumeWater Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in VUE Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in Caseta Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 [pg3] ^[[32minfo^[[39m: Checking for changes in ShellyRGBW2 Jan 16 14:40:37 eisy daemon[3009]: 1/16/2023, 14:40:37 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^[[32minfo^[[39m: Checking for changes in Roku Jan 16 14:40:38 eisy daemon[3009]: 1/16/2023, 14:40:38 [pg3] ^[[32minfo^[[39m: Checking for changes in PythonTemplate Jan 16 14:40:38 eisy daemon[3009]: 1/16/2023, 14:40:38 [pg3] ^[[32minfo^[[39m: Checking for changes in Example-1 Jan 16 14:40:38 eisy daemon[3009]: 1/16/2023, 14:40:38 [pg3] ^[[32minfo^[[39m: Checking for changes in Tuya-Devices Jan 16 14:40:38 eisy daemon[3009]: 1/16/2023, 14:40:38 [pg3] ^[[32minfo^[[39m: Checking for changes in ATest Jan 16 14:40:38 eisy daemon[3009]: 1/16/2023, 14:40:38 [pg3] ^[[32minfo^[[39m: Checking for changes in Roomba Jan 16 14:40:38 eisy daemon[3009]: 1/16/2023, 14:40:38 [pg3] ^[[32minfo^[[39m: Checking for changes in TestTeslaEV Jan 16 14:40:38 eisy daemon[3009]: 1/16/2023, 14:40:38 [pg3] ^[[32minfo^[[39m: Checking for changes in Example-2 Jan 16 14:40:38 eisy daemon[3009]: 1/16/2023, 14:40:38 [pg3] ^[[32minfo^[[39m: Checking for changes in Notification Jan 16 14:40:38 eisy daemon[3009]: 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14:40:38 eisy daemon[3009]: 1/16/2023, 14:40:38 [pg3] ^[[32minfo^[[39m: Checking for changes in Kasa Jan 16 14:40:38 eisy daemon[3009]: 1/16/2023, 14:40:38 [pg3] ^[[32minfo^[[39m: Checking for changes in ELK Jan 16 14:40:38 eisy daemon[3009]: 1/16/2023, 14:40:38 [pg3] ^[[32minfo^[[39m: Checking for changes in Ecobee
bpwwer Posted January 16, 2023 Posted January 16, 2023 Thanks! That's what I needed to see. It looks like the service PG3x uses to authenticate is hung. Have you tried rebooting the eisy? If not, try that.
MWoods329 Posted January 16, 2023 Author Posted January 16, 2023 1 hour ago, bpwwer said: Thanks! That's what I needed to see. It looks like the service PG3x uses to authenticate is hung. Have you tried rebooting the eisy? If not, try that. Yes, three or four times. I just rebooted now and tried again - same problem.
bpwwer Posted January 17, 2023 Posted January 17, 2023 OK. You'll have to submit a support ticket so someone can remote in and figure out what's wrong. https://www.universal-devices.com/my-tickets reference: "PG3x login failure (UDX socket)" in the ticket 1
GTench Posted January 17, 2023 Posted January 17, 2023 15 hours ago, bpwwer said: OK. You'll have to submit a support ticket so someone can remote in and figure out what's wrong. https://www.universal-devices.com/my-tickets reference: "PG3x login failure (UDX socket)" in the ticket I just had the same problem but power cycling the eisy solved it for me
Mecheng70 Posted January 17, 2023 Posted January 17, 2023 I have this issue too. EISY has been power cycled a few times, but this is still an issue.
MReeser Posted January 28, 2023 Posted January 28, 2023 I'm having the same issue, too. Tried power cycle and soft reboot several times. Still no luck.
MReeser Posted January 28, 2023 Posted January 28, 2023 My new Etsy just updated from 5.4.5 to 5.5.4 and it solved the problem of logging onto PG3x.
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