JTsao Posted January 17, 2023 Share Posted January 17, 2023 Trying to get from Polisy/Zooz/2448A7 to eISY/Zooz/2448A7. After restoring the Polisy IoX backup to the eISY, when I go to the programs tab it takes a very long time and then comes up with no programs indicated in the left Program pane area and none in the summary tab. The strange thing is that I get a push message indicating that the ISY was reset - which requires one of the programs to run. Variables, notifications and everything else are all there but no programs. I guess I should point out that I am trying this without plugging in my Zooz or 2448A7 dongles, and I unchecked the boxes for Insteon and Z-Wave on the eISY config. page - I'm keeping the dongles in the Polisy until I feel that the eISY is ready to go - I want to have a working system if the eISY is not ready. The PG3 restore looks OK -the dashboard looks good but I haven't done a deep dive into that yet. Does anyone have any suggestions of what to do at this point? Link to comment
JTsao Posted January 17, 2023 Author Share Posted January 17, 2023 NEVER MIND - eISY is now a brick - I tried a factory reset (10 presses) then 5 presses to reboot - had to revert to wired ethernet - it gets an IP address, but refuses ssh connections and does not show up in IoX finder I've tried a couple of factory resets and reboots - what now? Link to comment
MrBill Posted January 17, 2023 Share Posted January 17, 2023 28 minutes ago, JTsao said: what now? open a ticket? 1 Link to comment
Javi Posted January 17, 2023 Share Posted January 17, 2023 1 hour ago, JTsao said: NEVER MIND - eISY is now a brick - I tried a factory reset (10 presses) then 5 presses to reboot - had to revert to wired ethernet - it gets an IP address, but refuses ssh connections and does not show up in IoX finder I've tried a couple of factory resets and reboots - what now? Try resetting networking by pressing the front button 4 times. We are looking into a few similar reports. Link to comment
JTsao Posted January 17, 2023 Author Share Posted January 17, 2023 6 hours ago, Javi said: Try resetting networking by pressing the front button 4 times. We are looking into a few similar reports. Thanks but that didn't work either - is there a recovery process where I plug my HDMI monitor and USB keyboard/mouse directly into the eISY? Otherwise, I may have to send it back to UDI to get fixed... Link to comment
Recommended Posts