Joe Casullo Posted January 25, 2023 Posted January 25, 2023 I cannot trigger programs from any Insteon switches when I push their local button, on or off. I am using an IoX v5.5.4 with an Insteon 2413S PLM. When I monitor the event viewer on level 3 I don't see any communications when I push the local switch buttons but I do see communications when I use the device menu. My programs are set to activate on Control state on or off and they were working fine until I migrated everything to EISY. I have tried a spare PLM, factory reset and restored, but same issue. Tried factory reset and restored switches, but same issue. Any suggestions for a fix would be greatly appreciated. Thanks.
lilyoyo1 Posted January 25, 2023 Posted January 25, 2023 10 minutes ago, Joe Casullo said: I cannot trigger programs from any Insteon switches when I push their local button, on or off. I am using an IoX v5.5.4 with an Insteon 2413S PLM. When I monitor the event viewer on level 3 I don't see any communications when I push the local switch buttons but I do see communications when I use the device menu. My programs are set to activate on Control state on or off and they were working fine until I migrated everything to EISY. I have tried a spare PLM, factory reset and restored, but same issue. Tried factory reset and restored switches, but same issue. Any suggestions for a fix would be greatly appreciated. Thanks. since you factory reset your plm file>restore plm>file>restore devices. Make sure your firmware and UI matches
Joe Casullo Posted January 25, 2023 Author Posted January 25, 2023 The firmware and UI do match and I restored the PLM and all devices, still the same problem. Thanks.
Joe Casullo Posted January 31, 2023 Author Posted January 31, 2023 I fixed this by adding the switches to a scene as a controller then removing it, this started the switch button sending communications to the PLM and ISY. 1
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