trevorst Posted February 9, 2023 Posted February 9, 2023 (edited) UD Mobile has worked fine for me since I started using it about 4 months ago. Now it is working for 20-25 seconds then looses status and won’t trigger any commands for 20-25 seconds and keeps repeating this behavior. It still shows it is connected and wifi is solid but it keeps looping the 20-25 second on/off behavior. I just installed Iox 5.5.5 not sure if that has anything to do with it. I am 100% Zwave on Polisy 5.5.5 Edited February 9, 2023 by trevorst
Javi Posted February 9, 2023 Posted February 9, 2023 Hi @trevorst, If the only thing that change is the firmware upgrade, it is the likely culprit. Please open a ticket under the UD Mobile category. If you have a portal account please include your UUID and we may be able to run diagnostic.
Solution trevorst Posted February 17, 2023 Author Solution Posted February 17, 2023 Solved loaded 5.5.6 of iox and power cycled after that cleared up the problem. 1
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