Configuring Internet Access for ISY 99i

[Moshe]

I have enabled internet access for my ISY. I did not receive any errors messages but the IP returned is 0.0.0.0.

 

I am using version 2.7.13.

 

Any suggestions.

 

Thanks

[Michel Kohanim]

Hi Moshe,

 

It seems that your router does not support UPnP. What you want to do is to manually create port forwarding rules in your router:

http://www.universal-devices.com/mwiki/ ... PnP_Router

 

With kind regards,

Michel

I have enabled internet access for my ISY. I did not receive any errors messages but the IP returned is 0.0.0.0.

 

I am using version 2.7.13. The static IP for my ISY is 192.168.1.200

 

Any suggestions.

 

Thanks

[Moshe]

Thanks Michel. I will give it a try.

[Moshe]

Michel -

 

The port forwarding worked great.

 

Thanks

[Moshe]

I am using port forwarding with my ISY 99. I have changed the default port number from 443 to a different port. The ISY rebooted and new port is shown.

 

However, when I use my dyndns account without any port number in the address my ISY page comes up just fine.

 

It seems like it is still using the default port number 443.

 

Thanks

[markens]

I am using port forwarding with my ISY 99. I have changed the default port number from 443 to a different port. The ISY rebooted and new port is shown.

 

However, when I use my dyndns account without any port number in the address my ISY page comes up just fine.

 

It seems like it is still using the default port number 443.

Sounds like port forwarding in your router is configured to forward port 443 received from the WAN (dyndns address) to the changed port on the ISY. Perfectly valid configuration, although evidently not what you want. What happens when you try to access the ISY locally via its LAN address?

 

--Mark

[Moshe]

Mark -

 

When I access the ISY locally via IP address it works just fine.

 

I thought if the router is forwarding to 443 it should not see my ISY, because the ISY's port number is not 443 any longer.

 

Thanks

[Michel Kohanim]

Hi Moshe,

 

Two questions:

1. Locally, you are not using the HTTPS port. Please note that there are two ports in ISY: one is HTTP and the other HTTPS. Please ensure that you use the HTTPS port and that you are accessing your isy using https://your.dyndns.url

 

2. In your router configuration for port forwarding, there are two ports: one is public (from outside) and one is private (your ISY's port number). As such, there will be a mapping from the public to private. Make sure these two values are EQUAL to your ISY's new HTTPS port

 

3. Make sure your ISY is not in the DMZ

 

With kind regards,

Michel

[Moshe]

Hi Michel -

 

Question 1: I am not using HTTPS locally. I have checked my ISY and the port that was changed is the HTTPS port. When I use my dyndns address off site (not locally) without any any port definition the ISY home page is resolved.

 

 

Question 2: I need to check my fios router to make sure my port number is the same for the private as well as the public. However, I did not see this the first time I setup the forwarding.

 

I still don't not understand why I am able to resolve my ISY's home page if I changed the HTTPS port number.

 

Thanks

[Davonavo]

Hey Michel, us older guys understand step # 3. Younger guys may not.

[Michel Kohanim]

Hi Moshe,

 

I would certainly look at the DMZ ... you will find it under firewall section. DMZ basically means that your ISY is on the internet and all traffic is forwarded to it.

 

Davonavo, thanks so very much. Sometimes I forget that some of these terms are a little technical.

 

With kind regards,

Michel

[Moshe]

Michel -

 

I forgot to say that my ISY was not in the DMZ. I doubled checked to make sure.

 

Any other ideas.

 

Thanks

[Michel Kohanim]

Hi Moshe,

 

I am completely at a loss! From what I know of routers and NAT (network address translation), your case is simply an anomaly! Are you sure you do not have any port forwarding rules for port 443 pointing to ISY?

 

Beyond that, unfortunately, I really do not know what else could be wrong except perhaps a bug in the router. Have you tried rebooting the router?

 

With kind regards,

Michel

[Moshe]

Michel -

 

I did have port 443 forwarded to the ISY, but I thought when I changed the port # in the ISY for HTTPS to different port that rule (443 rule) would no longer work, but it still does.

 

I am trying to get it to work for a differnet port number (not port 443).

 

Do I need to port forward TCP and UDP?

 

Thanks

[Michel Kohanim]

Hi Moshe,

 

Can you let me know which one of the following URLs work on your local network (not internet):

httpS://your.isy.ip.address

httpS://your.isy.ip.address:new_isy_port

 

With kind regards,

Michel

[Moshe]

Michel -

 

HTTPS://my.isy.ip.address:new_isy_port works on my local network. The other does not resolve.

[Michel Kohanim]

Hi Moshe,

 

What this means is that you have a mapping between port 443 to the new port on your ISY. In most routers, when you create port forwarding rules, they allow you to provide an public port (i.e. 443 in your case) and a private port (i.e. your ISY's new port in this case). What you want to do is to make sure that the public port is EQUAL to the private port (=ISY's new port).

 

With kind regards,

Michel

Michel -

 

HTTPS://my.isy.ip.address:new_isy_port works on my local network. The other does not resolve.

[Moshe]

Hi Michel -

 

I have figured out the problem I was having.

1. The Action Tec router from Verizon needed a firmware upgrade.

2. The firewall at my place of work had my new ISY port number shutdown.

 

Thanks for all your help.

[Michel Kohanim]

Moshe,

 

Excellent and so very glad to hear. And, thanks for the update.

 

With kind regards,

Michel