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Google Home devices offline

Featured Replies

Posted

Google Home is showing my devices as offline for both homes.  I can login to portal and send spokens which is successful, but the Home app still shows all offline.

 

  • Author

I tried reconnect account to UDI in the Home app, and it spins for a few seconds then says "Successfully linked your Universal Devices account" in a popup that only stays visible for a second. I goes away so quick I had to start a screen record and play it back slowly to see what it said.

But devices still show as offline.

Edited by Jimbo.Automates

  • 2 months later...

I have the same thing: now the devices show the offline status, but before that the device statuses were shown as simply "off" even when they were in fact not. I posted on this issue before but no solution and I have given up using GH and only use UD Mobil display...

@Jimbo.Automates since your post was 2 months old wasn't sure what the new reply to the issue had to do with it.

Perhaps both could be related to the sunsetting mentioned here:

 

  • Author

No it's been an issue for a long time. Was hoping it would magically get fixed when the new version is released.

Sent from my Pixel 6 Pro using Tapatalk

I was also hoping that a future update would fix it: I thought I was the only one who had this problem and I tried many things to fix it...

The devices come online when GH is refreshed manually but become offline again after some use

Edited by CandC

I'm having the same issues,  GH will work manually for about 30 seconds,  then all devices show offline again.   I don't this the "action" mention above is working as stated.

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