hart2hart Posted May 19, 2023 Posted May 19, 2023 @Javi I’ve been using UD Mobile and it is fantastic program with excellent support. I just migrated from ISY994 to eISY and would like to move favorites if possible in UD Mobile. Is it possible or should I just recreate them. Good either way!
Javi Posted May 19, 2023 Posted May 19, 2023 15 hours ago, hart2hart said: @Javi I’ve been using UD Mobile and it is fantastic program with excellent support. I just migrated from ISY994 to eISY and would like to move favorites if possible in UD Mobile. Is it possible or should I just recreate them. Good either way! Yes, most favorites can be migrated assuming the node addresses are the same. Go to the existing system's settings from UD Mobile >Settings Tab>Systems> Your System, scroll to the bottom and click clear UUID. If you have local connection settings, set the Local IP Address for the new system. If the app did not force you to select the system from Portal correct the remote url. In Remote Connection Settings click the search icon next to the remote url and select the new system. If using a different portal account delete the portal account from remote from remote connection settings and login to the new account. https://wiki.universal-devices.com/index.php?title=UD_Mobile#Migration
hart2hart Posted May 19, 2023 Author Posted May 19, 2023 Yes, most favorites can be migrated assuming the node addresses are the same. Go to the existing system settings, scroll to the bottom and click clear UUID.It says it can’t get UUID. It’s visible at top of that same form. Also, the search icon next to the remote URL button finds it but it does not help. Does it need to be on the network?
Javi Posted May 20, 2023 Posted May 20, 2023 1 hour ago, hart2hart said: It says it can’t get UUID. It’s visible at top of that same form. Also, the search icon next to the remote URL button finds it but it does not help. Does it need to be on the network? Was the UUID cleared on the the old system or new System? This should be done on the old system to link the new UUID. The UUID error message should signify the UUID was cleared. Does it still show at the top after pressing? After selecting the system from the remote url search, you will need to synchronize.
hart2hart Posted May 20, 2023 Author Posted May 20, 2023 Was the UUID cleared on the the old system or new System? This should be done on the old system to link the new UUID. The UUID error message should signify the UUID was cleared. Does it still show at the top after pressing? After selecting the system from the remote url search, you will need to synchronize.I don’t know if anything was cleared. I followed instructions to migrate items from old ISY and Polisy to the new eISY. Most of what I can see is good. What do you mean by does it show at top after pressing? Pressing what?Selecting which system and synchronizing it where?I’m really lost. Sorry.
Javi Posted May 20, 2023 Posted May 20, 2023 Create a UD Mobile backup first just in case anyone synchronizes incorrectly from Settings Tab> Backup. Go to the existing (old) system's settings in UD Mobile >Settings Tab>Systems> Your System. Scroll to the bottom and click clear UUID. Then click the search icon next to the remote url and select the new system. Finally synchronize. Ignore errors as they are all true as the UUID was cleared. If you had both the new and old systems in UD Mobile delete the new system as the old system now has the new system's credentials. 2
hart2hart Posted May 20, 2023 Author Posted May 20, 2023 Create a UD Mobile backup first just in case anyone synchronizes incorrectly Srom Settings Tab> Backup. Go to the existing (old) system's settings in UD Mobile >Settings Tab>Systems> Your System. Scroll to the bottom and click clear UUID. Then click the search icon next to the remote url and select the new system. Finally synchronize. Ignore errors as they are all true as the UUID was cleared. If you had both the new and old systems in UD Mobile delete the new system as the old system now has the new system's credentials.Javi, thanks so very much for your patience! It took a couple try’s but UD Mobile is now working with old favorites and new eISY on my iPad and iPhone. UD Mobile like everything UD produces is excellent and first rate. Keep it coming and I’ll stay caught up in the future. Thank you,Paul 1
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