Polisy constantly going offline: Now admin console: Starting Subscription

[PB11]

For the last week my Polisy has been randomly going offline.  several times a week.

Initially I thought it simply needed a power cycle. Did that, and the next day same thing.

This time, i power cycled the plm, and the polisy. Next day same thing.

Lost, I rebooted my entire network and starlink. Next day same thing.

In a knee jerk reaction I thought i had to renew my portal subscription which in the end i didn't need it as my current was still active.

Today i thought it was time to take the time to sit at my desk and have a look at admin console.

When i open it, admin console loads with the popup window "Initializing: Starting Subscription".

Now at a complete loss. 

Any and all suggestions appreciated.

[DennisC]

20 minutes ago, PB11 said:

For the last week my Polisy has been randomly going offline.  several times a week.

Initially I thought it simply needed a power cycle. Did that, and the next day same thing.

This time, i power cycled the plm, and the polisy. Next day same thing.

Lost, I rebooted my entire network and starlink. Next day same thing.

In a knee jerk reaction I thought i had to renew my portal subscription which in the end i didn't need it as my current was still active.

Today i thought it was time to take the time to sit at my desk and have a look at admin console.

When i open it, admin console loads with the popup window "Initializing: Starting Subscription".

Now at a complete loss. 

Any and all suggestions appreciated.

What is your firmware version? Earlier, there were a few firmware versions that were experiencing random reboots.

Firmware version 5.6.0 is good and I haven't seen any random reboots with it.

[PB11]

Ok. 5.5.9 here. 

Will see if i can upgrade. Thanks @DennisC. I much appreciate the insight.