DennisC Posted June 23, 2023 Share Posted June 23, 2023 16 minutes ago, webminster said: I've at least finally gotten something today from them saying they didn't respond cuz they don't get notifications when someone replies. I'm trying to work out a repair or replacement with them. This has been insane. Are you replying by email? That doesn't work, you need to go to their website, support, log in and reply on the service ticket. They will then get a notification. Link to comment
webminster Posted June 23, 2023 Author Share Posted June 23, 2023 I was always replying from web site. I finally got a reply after 4 days by mailing to the sales email address. They said in their reponse they do NOT get a notification. Link to comment
webminster Posted June 23, 2023 Author Share Posted June 23, 2023 Michel finally logged in via remote and got the issue fixed it seems, update either installed bad or incomplete. Thanks all for entertaining questions. 1 Link to comment
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