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Perplexed by confusing NS Upgrade Process


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Posted

Today, I saw that a new version of Notification NS was available. I see this from the Nodeserver's top page (See Step 0 screen shot).

Viewing the "Purchases" page I see two related lines. Do I select to upgrade the Production version or Install the Beta version? Is the Beta version the advertised upgrade or is the Beta version yet another possible upgrade beyond the advertised upgrade??? How do I know which one to choose here (See Step 1 screen shot). If I choose incorrectly, it it easily reversed?

Taking a guess, I select to upgrade the Production version. With this, I am presented with 3 choices. (See Step 2 screen shot) Hmmmm Which do I select to upgrade the purchased version that is already running happily on my system? I think I want the middle choice.....but I'm not confident in this. Is this going to cost me another $15? Or, should I select the bottom choice. This is Free and the upgrade should be Free??

I just want to do a simple upgrade of what I already have purchased and installed. Currently, I see too many choices and fear purchasing another copy of what I have already purchased or installing another version that I don't want.

Maybe the answer is in a Wiki but I would think that this should be a simple intuitive process. I much preferred the PG-2 scheme which gave me a single "Upgrade" button if an upgrade was available. I'm sure these other choices available here in PG3X are useful to some  but it isn't intuitive to me and, I suspect, for others as to how to accomplish a simple in-place upgrade for purchased nodeservers.

What should I click?  

Step 0 - See that an upgrage is available.jpg

Step 1 - Do I update or Install the Beta.jpg

Step 2. Now what to pick.jpg

  • Like 1
Posted

I agree this is confusing, and by default should just update the one you selected to be updated, and another option to see the full list of choices.. But your last screenshot doesn't look right, the Installed column should say which slot you have it installed.

Sent from my Pixel 6 Pro using Tapatalk

Posted (edited)

Hi @Jimbo.AutomatesThanks for your reply. This NS is installed in Slot 24 as in this screen shot. It would be nice if the "New Message" advertising the update would contain a live link directly to the update.

All Installed NS.jpg

Edited by gviliunas
Posted
On 8/26/2023 at 12:42 PM, Jimbo.Automates said:

Yes, it should show that in the installed column @bmercier ?

Sent from my Pixel 6 Pro using Tapatalk
 

It should show which option is installed in which slot. When an option is purchased, the option ID is tracked and used to determine which option is installed. If the option no longer exists, then it won't show. 

What I think may have happened is that the node server option have changed since it was installed. You may have the option with the same version, ID and tier, but if it has been removed and recreated, this is what would happen.

Is this plausible in the case of the Notification node server?

Posted
On 8/25/2023 at 10:15 PM, gviliunas said:

Today, I saw that a new version of Notification NS was available. I see this from the Nodeserver's top page (See Step 0 screen shot).

Viewing the "Purchases" page I see two related lines. Do I select to upgrade the Production version or Install the Beta version? Is the Beta version the advertised upgrade or is the Beta version yet another possible upgrade beyond the advertised upgrade??? How do I know which one to choose here (See Step 1 screen shot). If I choose incorrectly, it it easily reversed?

Taking a guess, I select to upgrade the Production version. With this, I am presented with 3 choices. (See Step 2 screen shot) Hmmmm Which do I select to upgrade the purchased version that is already running happily on my system? I think I want the middle choice.....but I'm not confident in this. Is this going to cost me another $15? Or, should I select the bottom choice. This is Free and the upgrade should be Free??

I just want to do a simple upgrade of what I already have purchased and installed. Currently, I see too many choices and fear purchasing another copy of what I have already purchased or installing another version that I don't want.

Maybe the answer is in a Wiki but I would think that this should be a simple intuitive process. I much preferred the PG-2 scheme which gave me a single "Upgrade" button if an upgrade was available. I'm sure these other choices available here in PG3X are useful to some  but it isn't intuitive to me and, I suspect, for others as to how to accomplish a simple in-place upgrade for purchased nodeservers.

What should I click?  

Step 0 - See that an upgrage is available.jpg

Step 1 - Do I update or Install the Beta.jpg

Step 2. Now what to pick.jpg

This should be fixed in 3.2.3. If the free option is installed, then the second line should show "Purchase" instead of "Update".

  • Thanks 1
Posted
It should show which option is installed in which slot. When an option is purchased, the option ID is tracked and used to determine which option is installed. If the option no longer exists, then it won't show. 
What I think may have happened is that the node server option have changed since it was installed. You may have the option with the same version, ID and tier, but if it has been removed and recreated, this is what would happen.
Is this plausible in the case of the Notification node server?
Yes that is plausible with Notification NS. I forget what the default option was, but I think what is now standard change from the original default when the free version was created.

Sent from my Pixel 6 Pro using Tapatalk

Posted

@bmercier @Jimbo.Automates Thanks for the update. Actually, I found another solution. I looked back at the details page of the Notification NS and discovered an "Update" button adjacent to the Start, Stop, Restart, and Load Profile buttons. (Sorry, no screen shot) I clicked this button and now I was presented with the "Available purchase/install options" page BUT, this time the NS slot number was populated. (Sorry, the screen shot was the original that I took when navigating directly from the Purchases page. In this case, "N24" was shown on one of the option lines)

I clicked "Update" on the line containing my "N24" installed designation and the NS upgraded properly.

To sum it up, it appears that "Installed" column of the "Available purchase/install options" page is populated or not based on how you arrived at this page.

Step 2. Now what to pick.jpg

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