Jump to content

Backup Fails


btreinders

Recommended Posts

Posted (edited)

I am getting a backup fails on a Polisy running the latest 5.6.4.  Could not open zip file and then could not retrieve ./FILES/CONF/ZYCGF/zddx/fa7f27fa-DevicesData.xml

Can I just delete the files under ZYCGF and try again?  If so, where are they located?  I don't seem them at ./

Edited by btreinders
Posted

@btreindershonestly, with it being a current version and Polisy I might suggest opening a support ticket in case there is an unknown issue in the 5.6.4. 

Uncertain what might be in the ZYCFG folder. Since Zigbee and Zwave are still being flushed out it might help UDI in some way to have this documented and troubleshooting steps they give. 

Guest
This topic is now closed to further replies.

  • Recently Browsing

    • No registered users viewing this page.
  • Who's Online (See full list)

  • Forum Statistics

    • Total Topics
      37.5k
    • Total Posts
      375.1k
×
×
  • Create New...