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After Importing programs they are all disabled?


TJF1960

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Posted

Hello,

 

I have 2 questions:

 

1. After having to delete all programs from ISY and re-importing them I noticed that most of them (not all) were disabled (the Enable check box was not checked). Is this common or could it be linked to question 2?

 

2. I tried to do a restore on the ISY after #1 above and it failed (something about socket error, sorry I didn’t write down the exact error). I rebooted the ISY and then was able to restore. I had the same problem when upgrading to 2.7.14? Could this be an indication of something failing, or is it a good idea, and perhaps necessary to reboot occasionally?

 

Thanks,

 

Tim

Posted

Hi Tim,

 

Usually if a Restore or a firmware upgrade fails it is due to one of three things:

Software firewall

Wireless connection

Network error (is the ISY connected through a switch?)

 

Rand

 

Hello,

 

I have 2 questions:

 

1. After having to delete all programs from ISY and re-importing them I noticed that most of them (not all) were disabled (the Enable check box was not checked). Is this common or could it be linked to question 2?

 

2. I tried to do a restore on the ISY after #1 above and it failed (something about socket error, sorry I didn’t write down the exact error). I rebooted the ISY and then was able to restore. I had the same problem when upgrading to 2.7.14? Could this be an indication of something failing, or is it a good idea, and perhaps necessary to reboot occasionally?

 

Thanks,

 

Tim

Posted

Hi Rand,

 

I am running McAfee and I disabled the antivirus and firewall, the ISY is connected to a port on the router directly, no wireless. Out of all the firmware upgrades I have done with the ISY, the last one was the first problem. The router is the dlink dir855 if that means anything.

 

Thanks,

Tim

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