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If device is in a folder, "Replace Device with..." command is missing


eataft
Go to solution Solved by tlightne,

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Today, one of my Insteon KPLs failed and I needed to replace it. This is something I have done successfully many times before. When I went to update the configuration in Admin Console, I discovered that the right-click menu for the old device is missing the "Replace <device> with..." command. It is supposed to be immediately below the "Restore Device", but it is just not there.

Upon further investigation, I discovered that this problem occurs for ALL existing devices in my system!

However, the "Replace <device> with..." command IS present for the new device that I just installed and linked. Of course, having it on that device doesn't do me any good.

Thinking back to recent change that I had made, I remembered that I moved all of my Insteon devices from My Lighting into a Devices folder in Admin Console. (This was recommended in these forums to allow easier navigation of folders and scenes in UD Mobile.)

So, I tried removing the device I was trying to replace from its folder, so that it reappears in My Lighting. Sure enough, the "Replace <device> with..." command reappeared for that device.

It appears that it isn't possible to replace a device that is in a folder. This seems like a bug to me. But if there is a reason for it, perhaps the "Replace <device> with..." command should still be present in this situation, but leading to an alert saying that it's necessary to remove the device from its folder before replacing it.

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