Unable to add plugs

[Hawkspoint]

Hi

I cannot add any plugs.  I have the trial version AND the paid installed.  How can I remove the trial? 

Thanks

Hermann

[Jimbo.Automates]

10 minutes ago, Hawkspoint said:

Hi

I cannot add any plugs.  I have the trial version AND the paid installed.  How can I remove the trial? 

Thanks

Hermann

They are installed in different slots? 

[Hawkspoint]

Thanks for answering so quickly;  there only one installed, but I cannot tell which one.  

It says [03] Kasa (Network)

 

[Jimbo.Automates]

Thanks for answering so quickly;  there only one installed, but I cannot tell which one.  
It says [03] Kasa (Network)
 
http://d2z8ydsemzif1x.cloudfront.net/monthly_2023_11/UDPolyKasa.jpg.38e1a00e3f69f8c76c28432a5feef016.jpg

That is in slot 3, you'll need to look in the PG3 UI to see what is installed.

Sent from my Pixel 8 Pro using Tapatalk

[Hawkspoint]

Hi, I removed and re-installed the Eisy; re-installed the Kasa plugin; it finds itself, but no other devices.  The one device it finds does not work; it does not even have any on off or other links.  

Can you help me?

[Hawkspoint]

[Jimbo.Automates]

Hi, I removed and re-installed the Eisy; re-installed the Kasa plugin; it finds itself, but no other devices.  The one device it finds does not work; it does not even have any on off or other links.  
Can you help me?

What Kasa devices do you have? Some of the newer devices are not yet supported because Kasa changed the unsupported API.

Sent from my Pixel 8 Pro using Tapatalk

[Jimbo.Automates]

http://d2z8ydsemzif1x.cloudfront.net/monthly_2023_11/image.png.e6df731ce2d0b9c8c9084e4547b8810b.png

More information about what you did when you received this error would be helpful.

Sent from my Pixel 8 Pro using Tapatalk

[Hawkspoint]

purchased the node; installed it; restarted everything several times; was charged twice for the node; opened node server configure (01)Kasa (network) with anything I can imagine; uncertain about UserID (which); host name (which host); restarted again; nothing; pulled the power plug on the Eisy; nothing; this is very frustrating; I have one old cheep plug, 2 new KP125MP2 and a tapo Smart Hub with chime

[Hawkspoint]

here is the newest error

[Jimbo.Automates]

39 minutes ago, Hawkspoint said:

purchased the node; installed it; restarted everything several times; was charged twice for the node; opened node server configure (01)Kasa (network) with anything I can imagine; uncertain about UserID (which); host name (which host); restarted again; nothing; pulled the power plug on the Eisy; nothing; this is very frustrating; I have one old cheep plug, 2 new KP125MP2 and a tapo Smart Hub with chime

#1 do not open the node server configuration in the Admin Console, those settings are controlled by PG3, and modifying it will cause errors like you are seeing.  Delete the node server from the PG3 UI, then install again.

If you were charged twice, please submit a support ticket and @Michel Kohanim will take care of you.

The old plug will likely work, the new ones will likely not work.  But developers are trying to figure out how to make them work and progress is happening and looks to be close. This is mentioned in the README "This nodeserver relies on a mostly undocumented and unofficially supported local API which of course TP-Link could break at any time, and has in the past, but luckily others figure it out."

Frustration will be reduced if you follow Installation instructions.

[Hawkspoint]

Hi, thanks for your answer.