Ed Sybesma Posted December 11, 2023 Posted December 11, 2023 In the administrator post dated October 2, regarding the current recommended process for updating the eisy and Polisy products, it recommends running a Z-Wave backup first, separate and apart from the IoX backup, and says the backup can be started from Menu > Z-Wave > Backup. I have Polisy Pro with Z-Wave, but there is no option for backup under Z-Wave in my menu. What am I missing?
Techman Posted December 11, 2023 Posted December 11, 2023 What firmware and UI versions do you have Do you have the zmatter dongle or the Zooz dongle?
Ed Sybesma Posted December 11, 2023 Author Posted December 11, 2023 I have the Zooz dongle and loX v.5.7.1 (2023-11-09-11:49:34).
tlightne Posted December 11, 2023 Posted December 11, 2023 I believe the Zwave backup option will only be available if you have the Zmatter dongle. 1
DennisC Posted December 12, 2023 Posted December 12, 2023 On 12/11/2023 at 5:29 PM, Ed Sybesma said: I have the Zooz dongle and loX v.5.7.1 (2023-11-09-11:49:34). Expand From the migration document: Requirements If you are migrating Insteon you must have a compatible PLM Eisy / Polisy supports these PLMs: 2412S, 2413S, 2413U, and 2448A7 If you have a 2413S (serial), you will need our Serial PLM Kit If you are migrating your Z-Wave Network, you must have our ZMatter Z-Wave USB Dongle If you are using Polisy, you can alternatively use our ZMatter Z-Wave Board for Polisy 1
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