Totalconnect node frequently showing failed and immediately reconnecting

[joeria]

For the past week or two I’m getting notified many times a day that the node failed and then immediately after I get a notice that the node connected.

is anyone else experiencing this?  Any thought as to cause?

Thanks

[DennisC]

11 minutes ago, joeria said:

For the past week or two I’m getting notified many times a day that the node failed and then immediately after I get a notice that the node connected.

is anyone else experiencing this?  Any thought as to cause?

Thanks

Assuming you are on PG3, go to System Tab and select reinstall all plugins.

This will upgrade Python Interface. You want to be on 3.2.6 or greater. You can check this after the reinstall by restarting any Plugin and checking the first few lines of the Plugin log for Python Interface log.

[Andy P]

I wanted to check this and found a downlevel Python so I did the reinstall all plugins - this is the actual log entry referenced by @DennisC after the reinstall:

UDI Python Interface for Polyglot version 3 3.2.6 Starting...

Thanks

Edited December 14, 2023 by Andy P

[joeria]

Thanks.  I've done this and will monitor.  Appreciate the quick reply!

[joeria]

Hi @DennisC

Folliwing the update the condition stopped and the node ran clean. The condition reoccurred once or twice over a couple of days. No big deal. Today it has occurred three times. Any thoughts?

Thanks!!

[DennisC]

22 hours ago, joeria said:

Hi @DennisC

Folliwing the update the condition stopped and the node ran clean. The condition reoccurred once or twice over a couple of days. No big deal. Today it has occurred three times. Any thoughts?

Thanks!!

I would suggest checking the plugin log to see why the restart. If nothing is obvious it might be time to open a support ticket.

[joeria]

Thx