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Adding ISY skill in Alexa app when multiple ISY/eISYs are in portal picks wrong one

MrEstateManager
in UD Portal

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Posted

I've got 2 houses, one with an ISY and a new one with an eISY.  I'm trying to set up the new house (eISY) with Alexa.

I go to the Alexa app, search for "ISY Optimized for Smart Home v3", choose Enable, and then it asks for my.isy.io login.

I give it my credentials, but it discovers the devices from the ISY at the other house.

How do I get it to prefer/see the 2nd house?

Thanks!

Solved by bmercier

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  • Solution
9 minutes ago, MrEstateManager said:

I've got 2 houses, one with an ISY and a new one with an eISY.  I'm trying to set up the new house (eISY) with Alexa.

I go to the Alexa app, search for "ISY Optimized for Smart Home v3", choose Enable, and then it asks for my.isy.io login.

I give it my credentials, but it discovers the devices from the ISY at the other house.

How do I get it to prefer/see the 2nd house?

Thanks!

Login to portal using the same portal credentials. Click on My Profile (top-right), and change the preferred ISY to your eisy.

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