PB11 Posted December 15, 2023 Posted December 15, 2023 (edited) I’m trying to get my wife’s iphone setup with the same favourite icons and colours I have setup on my iphone without having to go through all the steps. when I restore the backup the entire mobile app fails to work. Gives me errors when logging in with my profile. I have removed the app and reinstalled and it works fine at baseline, but as soon as I restore the backup it fails. have created multiple backups to ensure it wasn’t the issue. been successful with my 2 other iPads without issue. Edited December 15, 2023 by PB11
Javi Posted December 15, 2023 Posted December 15, 2023 Have you tried creating another backup? If you have and it did not work please send me a private message with a copy of the backup file, or open a ticket and include a zipped copy of the backup file. I also see crashes for iOS > 17.0 will push an updated app today, so should be live over the weekend.
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