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Trouble with "Getting Energy Expert Files From ISY"


whywork

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Posted

Hi,

Maybe relates to UD Mobile and status values but:

Rain/flooding here in NH took out Internet for two days. Had never set up UD Mobile 1.1.44 to use local network.  Did so when no internet available.

Saw local polisy pro. Connected.  Tried to save local connection details.  Forced to try sync. Declined.  Would not save local connection details. 

Re-entered local connection details, allowed to sync.  Got "Getting Energy Expert Files From ISY" status message and five minutes later, still stuck on Getting Energy Expert Files From ISY.   I don't believe I have ever configured anything related to "energy expert."

Internet restored.  Sync completes with only complaints about "status variables."

FYI

Posted

Thanks for the report. The "Getting Energy Expert" is a Portal query, which is likely being delayed due to no internet.  Added timeout in next version which should correct the issue if there is no internet.

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