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error "connect to broker timeout"

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Posted

I have been running this nodeserver for months without issues. A couple days ago I noticed that the values are no longer being sent to the ISY. They are fine in the YoLink app

I checked the nodeserver log and am seeing this error.  See below.

I have rebooted my polisy and ISY and upgraded all modules to no avail.

Does anyone know where I should look to figure out what is causing it.

Thanks

 

@Panda88

Screenshot 2023-12-25 at 8.37.35 AM.png

I have seen this as well - on more than 1 node server - I have restarted polisy and it went away,  Not sure what caused it  

Edited by Panda88

  • Author

i have updated everything, rebooted everything multiple times and it is still happening.

 

@Panda88 should I submit a ticket to UDI support?

Did you do a power cycle?

Another option is to generate a new token in the yolink app

If not i would open a ticket

You can also try a reinstall.  It may install files again

  • Author

@Panda88

UDI just logged in and took a look....The current best guess is that the payload being sent back is too large to get transferred before a timeout. They are investigating. I will let you know what I hear.

This all started around the time I added 2 new sensors to my yolink. That may explain it.

Edited by stevehoyt

Can you message me you whole log.   I can see if there is something happening before the issue?

  • Author

Done check your messsages and let me know if you did not get the info

@Panda88

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