PLM failed?

[RRoyceus]

Firmware and UI v5.8.0

I have not made any changes to my system in a while. I noticed late yesterday as I went to bed that a motion sensor did not turn on a light.  I thought nothing about it.  This morning, I noticed that none of my Insteon devices are responding to commands. They do work manually.  My Z-Wave devices work.  

The PLM led is lite.  Before I decide the PLM has failed, can anybody recommend some trouble shooting steps?

[paulbates]

Sometimes unplugging, waiting 10 seconds and replugging will sometimes fix it. 

How old is the PLM, what's its version number, date?

Take a look at this link, starting at step 4, number 2.  If the links tables are out of line. Based on how old the PLM is, eg 4,5+ years there's a good chance its bad

Edited February 25 by paulbates

[RRoyceus]

Paul, Thank you for the fast reply.  I think the PLM is only a year or two old, but I don't really remember.  With all the changes from upgrading to the EISY, setting up a system at another location, and moving things around, I have lost track.  It is version model 2413S, revision  2.5  4718.  I don't see a  date on it.

The PLM Links table did not show anything other than a count 0.

The scene test show Failed.

[paulbates]

Was this after an unplug / replug? I think the 4718 is week 47 of 2018.. so its older and in the time period where they were still getting the bad capacitors.

Also look at tools/diagnostics/PLM Info status

If those are all bad results, I'm guessing the PLM is shot

Edited February 25 by paulbates

[RRoyceus]

Thanks again Paul.  It shows "0.0.0 v0 / Not connected.

[RRoyceus]

And yes, this was after a unplug/ replug and a power cycle of the EISY.

[RRoyceus]

After.buying a new PLM and still not connecting, I solved the problem by separating and reconnecting the DB9 connection on the serial connector, a few times then power cycling the EISY