Detailed EISY IOX upgrade instructions

[KConover]

I have found this forum very helpful. I really like my EISI but (yes, I'm a UX dweeb) it's a bit techy trying to use. I started programming in machine code before I was allowed to use A86 assembler, so I'm OK with that. But as a result of long experience, when I finally figure out how to do something techy, I write down (type in) detailed instructions in case I need to do this again. I just did this with upgrading my IOX on EISY, and thought I would share my detailed instructions to myself with you. Caveats: (a) this has filepaths and apps specific to me, your mileage may vary, and (b) by the time you read this, the procedure may have changed. Nonetheless, here are particularly-detailed instructions for upgrading IOX on EISY (which just now worked flawlessly for me). I also need to acknowledge the posts in this thread: https://forum.universal-devices.com/topic/41898-need-help-with-firmware-upgrade/

EISY IOX Update

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https://forum.universal-devices.com/topic/41898-need-help-with-firmware-upgrade/

Open admin console and log in

click on configuration tab

click “upgrade packages”

allow the pop up to remain on the screen [no progress bar]

Another pop up should appear after the process runs suggesting to reboot

click “reboot” button

while system is rebooting [or later] clear Java cache:

Start Menu > Java > "Configure Java" though when app appears on screen it says "Java Control Panel" > Temporary Internet Files > Settings > Delete Files... > ]check all 3 boxes) > OK > OK > OK

download new start.jnlp from: https://isy.universal-devices.com/start.jnlp > [download into C:\PD\INSTALLD\Utilities\Hardware Utilities\ISY and overwrite the old one] > [click Firefox download button] > [in Firefox click folder icon next to start.jnlp > save file over old one] > open folder C:\PD\INSTALLD\Utilities\Hardware Utilities\ISY and right-drag start.jnlp to desktop to create shortcut to it

run start.jnlp to put new IoX launcher on desktop

[A post in that thread linked above said "Should be able to run IoX Launcher and your device should be found. If it doesn’t then try adding manually with IP or qualified name (see wiki for more info of adding manually" but it worked fine for me

Once logged back into admin console check Help -> About to confirm firmware updated.

If not, https://www.universal-devices.com/my-tickets/ to start new help ticket