Cannot Enable Programs

[Thartmann]

I have not been able to get the Enable status of my programs to show ON. I have removed the migrated programs and replaced them with new code. I have reset the ISY and PLM and cleared the JAVA cache.

 

Regardless of what I have tried all I get in the Enabled Column is a "-" and the programs do not execute.

[Michel Kohanim]

Hello Thartmann,

 

What version of the firmware are you running?

 

With kind regards,

Michel

 

I have not been able to get the Enable status of my programs to show ON. I have removed the migrated programs and replaced them with new code. I have reset the ISY and PLM and cleared the JAVA cache.

 

Regardless of what I have tried all I get in the Enabled Column is a "-" and the programs do not execute.

[Thartmann]

Michael,

 

I am runnining 2.4.15, but I was having the same issue with 2.4.13.

 

Thanks,

Tom Hartmann

[Michel Kohanim]

Hello Mr. Hartmann,

 

Can you save new programs? Is there a way for me to connect to your ISY (do you have remote access enabled?).

 

With kind regards,

Michel

 

Michael,

 

I am runnining 2.4.15, but I was having the same issue with 2.4.13.

 

Thanks,

Tom Hartmann

[Thartmann]

Michel,

 

I can save new programs, however when they are saved they lose the enabled setting.

 

I have not yet worked through the steps to set-up my Linksys to enable the remote access.

 

Tom

[Michel Kohanim]

Hello Tom,

 

Would you please do the following:

On the Program Summary Tab

1. Highlight all the rows, click on Disable, and then Apply

2. Highlight all the rows, click on Enable, and then Apply

 

With kind regards,

Michel

 

 

Michel,

 

I can save new programs, however when they are saved they lose the enabled setting.

 

I have not yet worked through the steps to set-up my Linksys to enable the remote access.

 

Tom

[Thartmann]

Michel,

 

I have tried the disable/enable, no change the programs remain with "-" in the enabled column.

 

 

Tom Hartmann

[Michel Kohanim]

Mr. Hartmann,

 

Would you be kind enough to a) reset your userid/pwd to admin/admin and backup your ISY, and c) send your backup to tech@universal-devices.com?

 

I would sincerely appreciate it.

 

With kind regards,

Michel

 

Michel,

 

I have tried the disable/enable, no change the programs remain with "-" in the enabled column.

 

 

Tom Hartmann

[Chris Jahn]

This is a bug, and has been fixed for the next drop.