Hunter-Douglas Plug-in does not recognize Gen 2 Hub

[RMichael]

First, thanks for developing this plug-in!

I have 8 Hunter-Douglas shades, 5 of which are controlled by a Gen2 Hub and 3 that are controlled by a Gen 3 hub.

After installing and configuring the the Plug-in (Config attached), the Plug-in was able to discover and control the Gen 3 shades, but did not find the Gen 2 Hub or Shades.

I may be doing somethin wrong in the configuration. I have also attached the log to give you more detail on the experience.

Thanks in advance for your help.

 

Rod

HunterDouglas_6-16-2024_84619_AM.zip

[sjenkins]

Hi Rod,

first, you are doing nothing wrong. 
So as I developed this plugin I started with a scope of just gen3 (what I have), then along came a user who has gen2. So right now it’s written as “either or”. 
So two solutions.  I can do a bit of a rewrite; might take me a bit. The other solution is to install the plugin twice in different slots. Setup one as gen2 & the other as gen3. 
try that first and let me know here if there are any negatives to that. 
we can take it from there. 
 

[RMichael]

Thanks for the quick response! I'll Install another instance of the plug-in and see what happens. I'll get back to you with results.

[RMichael]

Installing a second Plug-in worked perfect! This is a great Plug-in. Thanks again for your help.

[sjenkins]

@RMichael thank you & good to hear all is well.  You are the only user I know of using both Gen 2 / 3 . I am curious if you find any anomalies.  I think that scenes are completely separate as they are run from the gateway (local which is really nice) but wasn't sure if the Hunter mobile app does any glue-together between Gen 2 /3 .  You can now do these with ISY.  Also, let me know if there are any other interesting observations.  Enjoy!