How do you write changes to a hidden door sensor when the "Program Lock" is enabled?

[gweempose]

I enabled the "Program Lock" feature on my hidden door sensor because I didn't want one of my kids accidentally reprogramming it from the sensor itself. Unfortunately, I am now unable to write any changes to it via the eisy. Normally, I would hold the set button down for three seconds to put it into communication mode, but this doesn't work when the "Program Lock" is enabled. What am I missing?

[Techman]

Try unchecking the program lock then click on write updates while holding down the set button on the sensor.

If that doesn't work then try doing a factory reset on the sensor, then a restore device.

[gweempose]

15 hours ago, Techman said:

Try unchecking the program lock then click on write updates while holding down the set button on the sensor.

If that doesn't work then try doing a factory reset on the sensor, then a restore device.

Thanks for the suggestions! Unfortunately, holding the set button didn't work, so I ended up factory resetting it. There must be some way to put the sensor into communication mode when the program lock is enabled, but my search revealed nothing.

Edited July 2 by gweempose