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Yikes! Can't back up eisy


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  • Eisy 5.8.4, iMac, MacOS Sonoma 14.5

I did some updates, and when I tried to back up my eisy, I got two dialogs in rapid succession:

  1. Could Not Parse the Configuration File
  2. Could Not Create the Zip File

I tried several locations; it's not a permission error.  I quit and re-launched IoX Finder, no joy.

What does this indicate?  How can I back up my eisy?!  

can't parse config, can't create zip.jpg

Edited by GHenry
Added troubleshooting steps
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Yeah, that did it, thanks again, Techman!  I didn't even need the power-off.

Curiously, there were four small files of about 50k from each failed attempt at backups.  Like everyone else's experience, it was so fast that I had to check to see whether it actually saved this time (it did!).

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6 hours ago, GHenry said:

Yeah, that did it, thanks again, Techman!  I didn't even need the power-off.

Curiously, there were four small files of about 50k from each failed attempt at backups.  Like everyone else's experience, it was so fast that I had to check to see whether it actually saved this time (it did!).

There goes our snooze time!

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