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How do I check if I've paid UD Portal subscription?


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@thruster999 Looks like there is a portal connection issue. Not sure when it started, but seeing other posts about there being issues so could just be your problem as well.

But to check if your license is active you can login on the portal (https://my.isy.io/)

Then click under "Tools" -> Information -> ISY Portal Access License

In the new window it should show "License Active" and should show your "License Expiry Date"

20240718-AccessLicense.jpg

Link to other posts: https://forum.universal-devices.com/topic/43875-eisy-portal-integration-offline/

And looks like UD is aware and fixing the portal connection based on this post:

https://forum.universal-devices.com/topic/43877-portal-problem-2024-07-18/

 

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