Wireless tag Fail/Disconnect/Connect

[rlebel]

At random times I get a sequence of fail/disconnect/connect notifications. Happens roughly once a day. It has been happening for a long time, since it reconnects immediately it is just an annoyance not an operational issue.

[Jimbo.Automates]

This was a known issue with older versions of PG3.  Are you running: PG3x Version 3.2.27 ?

If not please do a "Upgrade Packages" from Admin Console -> Configuration -> System Tab.

 

[Ross]

I'm sorry to say I had a lot of issues with my Wireless Tags.  I had to keep pulling/reinserting the batteries to get them talking again.

I switched to YoLink and I have not had a single issue.

Good luck,

Ross

 

[apostolakisl]

33 minutes ago, Ross said:

I'm sorry to say I had a lot of issues with my Wireless Tags.  I had to keep pulling/reinserting the batteries to get them talking again.

I switched to YoLink and I have not had a single issue.

Good luck,

Ross

 

The errors riebel is getting is not from the wireless tags, it is the PG3 node.

[rlebel]

I updated to 3.2.27. This morning I got the same problem again.

 

[Jimbo.Automates]

Please download log package and PM or email it to me.

Sent from my Pixel 8 Pro using Tapatalk

[rlebel]

Sent, thanks

[Jimbo.Automates]

Sent, thanks

Sorry, haven't had a chance to look yet, just to confirm there was an event on the day you did the download log package? The log is rolled over at midnight so it needs to have happened that day.

Sent from my Pixel 8 Pro using Tapatalk