joeria Posted September 3, 2024 Posted September 3, 2024 Hi @Goose66, Thanks so much for writing this! I have installed (and dented and reinstalled) the trial today. The authentication went very smoothly. I have four thermostats in the house. 2 heat only, 1 cool only and one Heat & Cool. On discovery it shows 5 nodes, the house and the four thermostats. For 3 of the thermostats all the data elements are listed below the node entry and load fine into the iox. For the heat & cool thermostat it shows in the PG3x screen with the first line looking just ;ike the others with its unique name, a unique address and in the hint column, the same hint as the three other thermostats but with a trailing ".0". There are no other lines and this thermostat does not load in the iox admin console. Again, I deleted the node and reinstalled it into a new slot but the condition is the same. I'd appreciate any advice or insight. Thanks again! Joe
Solution Goose66 Posted September 3, 2024 Solution Posted September 3, 2024 Can you send a screen shot of the Nodes screen from the PG3x Dashboard? Also, change the Log Level to “Debug” for the plugin, restart the plugin, then DM me a log package.
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