Jump to content
View in the app

A better way to browse. Learn more.

Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Error Message: Failed getting engine version ...

Featured Replies

Posted

I have a switchlink dimmer v2.1 that I removed from one room and relocated in another. Rather than change the name, I deleted the switchlink from ISY 99i. When I try to add device back into the database by adding the address, I get the error message: Failed getting engine version reverting to i1.

 

I am unable to add the switch. It worked 20 minutes ago. Any ideas?

Hi Al,

 

That message is a notification, it seems as if the PLM cannot communicate with the switch in it's new location.

 

I would suggest a factory reset on the switch and try to link again. Are you using the set button to link?

 

Rand

 

I have a switchlink dimmer v2.1 that I removed from one room and relocated in another. Rather than change the name, I deleted the switchlink from ISY 99i. When I try to add device back into the database by adding the address, I get the error message: Failed getting engine version reverting to i1.

 

I am unable to add the switch. It worked 20 minutes ago. Any ideas?

  • Author

Hi Rand -

 

Linked with the set button and it went right through.

 

Thanks for your help.

Guest
This topic is now closed to further replies.

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.