fegelmej Posted October 20 Posted October 20 One of the recent hurricanes cooked my relatively new and stable EISY. UD quickly replaced it for me. Most is well and good, but my portal license did not migrate, and the instructions on the Wiki indicate I need the old EISY in my account to migrate the license. Any work arounds? I guess I can always buy a new license. THanks. Quote
Solution paulbates Posted October 20 Solution Posted October 20 Do not buy another license. Submit a ticket and it will get fixed. Quote
paulbates Posted October 20 Posted October 20 (edited) Sure. Include the UUID of your new unit in the ticket text Edited October 20 by paulbates Quote
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