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Geographic location restrictions?


larryllix

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Posted

@bmercier My Alexa speakers suddenly have started to spout nonsense to me.

When asked to turn on all lights, it responds with I don't have any spaghetti. This seem to be only ISY relate topics.

After many trials to repair this I finally unlinked the ISY Portal account from Alexa and when I attempted to reconnect it it tells me I am not allowed to enable the skill due to geographic restrictions.

I have gone through the setup of all my Alexa speakers and standardised my location exactly the same.

Any ideas?

Posted

I've had the odd Alexa device mix up, where it activates the wrong device. I'd delete it from the Alexa app and rediscover it. But that was with Hue lights being controlled through HA bridge. 

Insert "Alexa is blonde" joke here... but stuff happens. 

You geographic restriction thing is really odd. It could be (hopefully) something temporary.

Posted

Yesterday morning ours started giving us a "I don't know how to do that" response when we asked an Alexa to turn a light on or off.  That problem cleared up a couple hours later except for one Alexa that won't control our Laundry room light.  It just says "Sorry, something went wrong".  It's weird because the other 4 Alexa devices can control that light.  I'm blaming it on Amazon.

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Posted

This is still an issue (next day). I tried some of the old tricks, including resetting every device's location, removing the apartment number, to comply with the suggested location address, changing the country to US, etc..

Skill still is not allowed to be enabled "due to geographic restrictions". This also happened years ago, when the skill was first being developed, but has worked without problems for many years, until yesterday again.

Based on the sudden nonsense answers Alexa gave us for most device control attempts, this appears to be an amazon bug, so far. Contact with them has been unfruitful, so far.

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