Can't log in to my account on the portal

[cksedg]

I'm trying to add some new scenes to allow Alexa to control them from spoken commands.  I've done this many times, but now nothing works.

I haven't been on the isy portal for some time, and now I can't log in at all.  https://my.isy.io goes to a blank white page and just sits there.  I tried the UD home page, which says to log in from the console.  When doing that, it just goes to a blue authentication page with no place to enter anything. 

Have I lapsed in my membership?  Have things changed so much that I'm not up-to-date?

Any help anyone can give me will be greatly appreciate!

[bmercier]

22 minutes ago, cksedg said:

I'm trying to add some new scenes to allow Alexa to control them from spoken commands.  I've done this many times, but now nothing works.

I haven't been on the isy portal for some time, and now I can't log in at all.  https://my.isy.io goes to a blank white page and just sits there.  I tried the UD home page, which says to log in from the console.  When doing that, it just goes to a blue authentication page with no place to enter anything. 

Have I lapsed in my membership?  Have things changed so much that I'm not up-to-date?

Any help anyone can give me will be greatly appreciate!

I would suggest to try a different browser, or perhaps try incognito mode (If using Chrome).

I believe a browser extension is probably interfering somehow.

You could also try to press F12 and look at the browser console, then navigate to my.isy.io. You may see in the console an error message that could give you a clue.

[cksedg]

I'm glad there are smart people like you!  Tried another browser, and it worked like a charm!

Thanks so much for your quick help and support!