Yolink Upgrade not installing?

[glacier991]

I have been successfully using EISY since its introduction and last spring added Yolink to my Polyglot, at that time to introduce their key fob. Worked without issue.

Fast forward to yesterday. My Yolink setup has expanded considerably, but I had never felt a need to integrate any of that into EISY, so never checked the nodes or anything. Last night I decided to do that and saw that only my initial nodes were in existence, and also saw that there was an upgrade for purchase. I purchased the upgrade, it shows as purchased, but when I try and install it, nothing happens. I still show as running the old version, not the upgraded version.

My credentials have not changed are still match up between those  previously entered into the prior Yolink version in the configuration tab. Checking in the Yolink portion of PG3 does show my additional yolink devices. However, I do not see the new devices in EISY. Auto discover hasn't helped and I suspect I need to be running the upgraded version of the Yolink plug in and that's why.

Not sure what my next steps are. Have restarted, rebooted and done all that, with no avail.

[Geddy]

@glacier991 The update issue looks like a known issue. I think there's an issue with updating and the current PG3x system. I'm currently on 1.2.5 and shows update available, but when installed it never changes the current version. I'm not worried about it until an update from UD comes out as all my devices are currently working as expected.

 

38 minutes ago, glacier991 said:

Checking in the Yolink portion of PG3 does show my additional yolink devices. However, I do not see the new devices in EISY.

Make sure you've closed and relaunched admin console. It will only load new nodes on startup. It's possible that you've kept admin console open during the refresh in PG3x. 

If that doesn't work a full system reboot might pull them in. Usually it's an issue of getting them into PG3x that a restart of the plugin typically helps, but a full system power cycle has also been able to trigger a sync between the plugin and YoLink app. 

[EWhite]

im still not updating...several of my other plugins have updated with no problem.

im just in wait mode until new firmware/os come out.

[Eby Creek]

I had to uninstall and reinstall to get mine to update

[glacier991]

I put in a ticket and the suggestion was to remove and reinstall the Yolink plug in. It was in slot 8, and I reinstalled it in slot 8. Is solved my issue as it recognized my purchase of 1.27 and reinstalled running that version.