junkycosmos Posted January 5 Posted January 5 Coming from ISY994 on 4.9 to EISY on 5.8.4. Been trying to troubleshoot why many of my programs are failing to "Send Notification". In troubleshooting I've torn down a few of the example programs to the only action be "send notification", then I am testing with right click run then. 3 issues - 2 fixed but appear to be as a result of the my migration from ISY 4.9 to eISY 5.8 so maybe migration bugs, 1 issue outstanding which is livable but could use confirmation / checking by others or if something unique to me here .. all three potentials to cause others issues on migration. Issue #1 - Text to SMS/MMS from EISY not working / Group Name needing to be renamed .. Understood it can have issues and sometimes it does but at of this moment I have my ISY994 and my eISY both up, both targeting same address via same mail server an 1 works while the other does not at all. - notification test from eISY to phone works fast shows up - GOOD (this is group ID 4) - have isolated program with no other condition or action other than "Send Notification" to test by right clicking - tried with the content of "Default Template" and my newly rebuild template (see #3 below) - both fail - target is ##########@mypixmessages.com - only has 1 address in this group - recreated a new group (group ID10) for this target phone (was in its own group before) .. and that fixed it .. umm, wow .. - went back to my original group and deleted the recipient, clicked ok, went back into the group, added same exact address back in, closed and hit save at bottom - did not fix it .. so issue here is that the same exact target address in to new group ID10 works while in the old Group ID4 it does not. - When to Group ID4 name = 17 characters long and edited the name - it started working - ok .. wow .. , originally shorted to 15 characters but later changed back to my exact same name it had prior and all has stayed functional. So the fix appears to be related to something in in the group name needing to be edited/changed and then resaved. . ******************************** Issue #2- Send Notification FAILS If Program Names over 31 Characters - Seems there is some new limit or something that breaks which used to work extremely fast on ISY994 (really silly fast as in 1-2sec) I have checked that both the ISY994 and ESIY is using same mail server / password - (not that is should matter) Testing has lead to show that IF a program name is over 31 characters the mail never shows up however, if the program name is 31 characters or less the mail shows up right away. These are both using the Default Template... Example programs 31 passes / 32 character name mail never shows PASS Program Name is 31 character OK - [ID 00DA][Parent 00A6] If Then Send Notification to 'J_Email' FAIL Program Name is 32 character BAD - [ID 00D7][Parent 00A6] If Then Send Notification to 'J_Email' ******************************** ******************************** <Fixed>Issue #3 - EISY is not sending any notifications to email that use my custom template from ISY994 - / new ISY uses slightly different context in the alert variables... Old Customization Template on ISY994 4.9 Subject: ISY ${alert.program.name} Body: ${alert.event} at ${alert.date} ${alert.time24} FIX = recreating my template as the subject format changed when moving to EISY 5.8.4 Subject: ISY ${sys.program.#.name} Body: ${alert.event} at ${alert.date} ${alert.time24} Quote
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