Ed Sybesma Posted February 1 Posted February 1 How can I temporarily revert back to Polisy from EISY? I am using the same Power Linc Modem, model 2413S, for both Polisy and EISY, with the appropriate adapter for EISY. I attempted to switch back by disconnecting the EISY, connecting the Polisy to the PLM, and then starting up the Polisy, but my ISY/IoX finder would not recognize the Polisy. (EISY is now reconnected and is properly recognized.) Quote
Techman Posted February 1 Posted February 1 Is your Polisy and eisy both running the same firmware and same data file If so, remove power from the PLM and the eisy, wait about 15 seconds then connect the PLM to the eisy, power up the PLM, wait 15 seconds then power up the eisy Let me know if that works. Quote
Ed Sybesma Posted February 1 Author Posted February 1 38 minutes ago, Techman said: Is your Polisy and eisy both running the same firmware and same data file If so, remove power from the PLM and the eisy, wait about 15 seconds then connect the PLM to the eisy, power up the PLM, wait 15 seconds then power up the eisy Let me know if that works. In answer to your question, I switched from Polisy to EISY somewhere around December 20. At that time they were running the same firmware and the same data file. I don't think there has been a change in the firmware in the meantime, but I'm not sure. The data file in the EISY has changed and the Polisy has not been used since then. If I rephrase your suggestion as follows: "If so, remove power from the PLM and the eisy, wait about 15 seconds then connect the PLM to the Polisy, power up the PLM, wait 15 seconds then power up the Polisy", that is exactly what I tried and it did not work. Again, my ISY/IoX finder would not recognize the Polisy. Quote
paulbates Posted February 2 Posted February 2 (edited) You can manually enter a url that incudes the IP address of the policy into the ISY finder. Can you give that a try? Is there a chance that the IP address of the policy and eisy are identical? Depending how you use DHCP, eg router assigned IP to a MAC address, that could be one explanation. Edited February 2 by paulbates Quote
Ed Sybesma Posted February 2 Author Posted February 2 34 minutes ago, paulbates said: You can manually enter a url that incudes the IP address of the policy into the ISY finder. Can you give that a try? Is there a chance that the IP address of the policy and eisy are identical? Depending how you use DHCP, eg router assigned IP to a MAC address, that could be one explanation. Thank you for your suggestion. It led to new information which is in itself baffling. My router does not recognize the Polisy at all, even though the LED lights on the back of the Polisy indicate that there is network communication going on. (The EISY is not connected.) Is it possible that my Polisy died a quiet death during the time it was not in use? I have rebooted everything twice now, my router, Polisy, my computer. Quote
paulbates Posted February 2 Posted February 2 Do you use DHCP to assign IP addresses to devices? Quote
Ed Sybesma Posted February 2 Author Posted February 2 10 minutes ago, paulbates said: Do you use DHCP to assign IP addresses to devices? Yes And since I disconnected my EISY this time (as opposed to other times in the past), it's UUID changed. Now nothing is working on the EISY. Do I have to re-recognize all of my devices (or perhaps just restore my backup)? Quote
Ed Sybesma Posted February 2 Author Posted February 2 FYI: restoring the backup did the trick so that at least EISY is working again. Quote
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