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Cannot Read PLM Device links

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Posted

Hi all,

 

Existing install, having some intermittent problems that seem to point to PLM (device triggers do not reliably run programs all of a sudden, but comms see OK). The PLM shows connected and I can control devices using the admin console, but I cannot read the device links table from the PLM.

I have a spare and am going to swap tomorrow. In the meantime, is there another test  to check comms between the PLM and the EISY?

TY

Image1.jpg

Edited by walkman9999

Solved by IndyMike

Go to solution
  • Solution

@walkman9999, your event viewer is showing an error during the PLM record read.  The ISY is talking to the PLM but the PLM is returning a negative acknowledge.  The ISY retries 2 times and then aborts the operation.

02 69 15 (15 indicates a Negative Acknowledge from the PLM).  The proper response would be a 02 69 06 which would then be followed by the PLM link record.

You could try power cycling the PLM to see if it recovers.  If it does not, your spare will come in handy.

 

image.png.e3af3101992e44b0f31f912d66859cf7.png

  • Author

Thank you for the decode. Swapped out PLM and looking much better.

I am having a problem with the link tables on two devices after the swap out, but working on troubleshooting and will post in new topic if needed.

 

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