Plugin disconnected since 5.9.1 update

[Diggerules]

On 8/13/2025 at 8:34 AM, Goose66 said:

Polisy or eISY? What version of the Schlage plugin?

@Goose66

eISY

PG3x ver 3.3.21

IoX 5.9.1

Schlage 3.2.4

 

I went though that last post they had and it seemed their fix was due to a PG3X problem, I tested that script and it returned saying my system was good. I can start a new thread if you prefer but the problems started as soon as I upgraded to 5.9.1. Schlage had an upgrade to 3.2.4 available prior to the upgrade, but it upgraded on it's own after the system update. But with the above it looks like it having trouble with the Schlage modules within the plugin.  

 

 

[Goose66]

@Michel Kohanim can you shed some light on what the solution for @tjmeiner above was? @Diggerules is having very similar problem but when he submitted a ticket he was told pyschlage required Python 3.12. However, this problem was fixed in the last versions of the plugin going back to March, so I do t think that is the problem here. Sounds like diggerules problem is the same missing pip to me.

[Goose66]

@Diggerules so no response from anybody here. Based on everything we’ve looked at though I am assuming you have a similar problem to @tjmeiner, i.e., pip not installed. I will try to get a version of the plugin out that utilizes the latest pyschlage library (one that restored Python 3.11 support), but if this is a Python infrastructure problem on your eISY, that’s not going to work either, i imagine. If you can’t get it working, we can arrange for a refund. 

[Diggerules]

Thanks @Goose66 I appreciate the effort. 

I am also tagging @bmercier since they were the POC that responded to my ticket [Ticket #27483]. Maybe they have some other insight as well. 

[sladans]

I am having the same issue.  I am using Polisy, IoX version 5.91, PG3x Version 3.3.21, Schlage node server 3.2.4.  I believe my issues started after I updated PG3x.  All of my node servers showed as disconnected and I had to delete and re-install all of them.  All other node servers appear to be connected, but the Schlage is showing disconnected.

I'd be happy to test something if that would be helpful.