GSutherland Posted Wednesday at 05:19 PM Posted Wednesday at 05:19 PM I have done this firm update over and over and over and also I've done the package updates and it still says there is a version available... Please let me know where to go from here on the firmware update, so I stopped getting this available for her notification popping up Thank You for your time Quote
Guy Lavoie Posted Wednesday at 06:17 PM Posted Wednesday at 06:17 PM Have you tried running the update from the Admin Console instead of from UDI Mobile? Quote
Techman Posted Wednesday at 09:23 PM Posted Wednesday at 09:23 PM @GSutherland Both your PG3x and your polisy/eisy firmware need updating, it could take up to 30 minutes What are your current UI and Firmware versions? I agree with @Guy Lavoie, you should run the update from the admin console 1 Quote
GSutherland Posted Thursday at 02:23 AM Author Posted Thursday at 02:23 AM Hello, I’ve done updates on the app and I’ve done it logged in neither one completes the updates and I’ve been doing this for three days straight and I can’t get any of the updates to finish or even to try to install…. so where do I go from here? Any thoughts? Quote
GSutherland Posted Thursday at 02:36 AM Author Posted Thursday at 02:36 AM After rebooting this just comes up over and over and over and I can't get past it Quote
GSutherland Posted Thursday at 03:43 AM Author Posted Thursday at 03:43 AM 9 hours ago, Guy Lavoie said: Have you tried running the update from the Admin Console instead of from UDI Mobile? Yes 100% Quote
paulbates Posted Thursday at 11:24 AM Posted Thursday at 11:24 AM Some eisys are having problems upgrading but UDI is quick to help fix. Submit a ticket and UDI will get you running https://www.universal-devices.com/my-tickets/ 1 Quote
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