i3 Keypad ramp rate

[toptierweb]

I have some i3 keypad and am able to make scenes and everything but some of them came from the factory where the bottom button is the actual controlled circuit.  and some came with the top button as the circuit.  Is there a way to change that?

 

Also some of them seem to be able to ramp the lights on and off and some dont.  I have set the mode of the main switch to dimmer and set the ramp rate. the same way I do everything else.  Am I missing something?

 

[Andy P]

Every i3 keypad I get from the factory is incorrectly set with the bottom as the load. I posted previously my interaction with Insteon on this topic and they added a warning to their product page that says this as well.

Anyway, you need to factory reset the device to get the load back to the top button. Read the information at these two links.

i3 Keypad Setup  IMPORTANT: We’ve discovered an issue where some i3 devices may have shipped with a configuration issue that impacts performance and reliability. To ensure best performance and reliability, factory reset before using.

How to manually configure Insteon devices

Wall Switches and Keypads

1. Air gap the switch by pulling out the set button, LED will turn off 

2. Press and hold set button all the way in and hold down. You will hear a long beep. Keep the set button held down until the end of the beep, then release. 

3. Switch will double beep. Then, LED and connected fixture will turn on to indicate factory reset is completed.  

[toptierweb]

On 3/27/2025 at 3:01 AM, Andy P said:

Every i3 keypad I get from the factory is incorrectly set with the bottom as the load. I posted previously my interaction with Insteon on this topic and they added a warning to their product page that says this as well.

Anyway, you need to factory reset the device to get the load back to the top button. Read the information at these two links.

i3 Keypad Setup  IMPORTANT: We’ve discovered an issue where some i3 devices may have shipped with a configuration issue that impacts performance and reliability. To ensure best performance and reliability, factory reset before using.

How to manually configure Insteon devices

Wall Switches and Keypads

1. Air gap the switch by pulling out the set button, LED will turn off 

2. Press and hold set button all the way in and hold down. You will hear a long beep. Keep the set button held down until the end of the beep, then release. 

3. Switch will double beep. Then, LED and connected fixture will turn on to indicate factory reset is completed.  

Thanks for the info.  what about how come I cant seem to get it to ramp rate on and off ?