Sudden issues with eisy

[hspindel]

eisy had been working fine for a long time.

Suddenly, attempts to query devices from iOS app get an error:

<?xml verison="1.0" encodings="UTF-8"?>

<RestResponse succeeded="false"><status 404</status>

<reason code="1"/> </RestResponse>

--------------------------

Attempt to query device status from the UDI Admin console also gets errors:

[PLATFORM_ERRORS--7058]

[ID 0000:[.178] err=0, tag='cmd', num=4, nest=4]

[PLATFORM_ERRORS--7115]

[ID 0002:[.178], err=0, tag='cmd', num=4, nest=4

----------------------------

I have attempted updating all packages and rebooting the eisy to try to fix this.  Nothing worked.  Eisy is not communicating with my Insteon devices now.  In the UD Admin Console, current state of all devices is blank.

I also unplugged the PLM and plugged it back in after waiting a little bit.  The LED on the PLM is green, but devices are still not working.

How do I fix this?

 

ISY Log.v5.9.1__Wed 2025.06.25 19.58.34.txt

Edited 11 hours ago by hspindel

[Guy Lavoie]

Tried doing a restore from a backup?

Edited 1 hour ago by Guy Lavoie