Schlage FE599 and BE369/399 locks and EISY?

[Craigb]

I tried to migrate from ISY994iPro v 5.3.4 to EISY v 5.9.1 today.  I had major issues with most battery-powered zwave devices as I expected.

However I am completely unable to get the EISY with Matter zwave to recognize and interact with my Schlage FE599 and BE369/399 locks. I've tried interview with secure inclusion on and off. No difference. I tried Synchronize -> Update - didn't work.
I moved the EISY to within 8 inches of the lock. No difference.

Reading the forums via search, I see several threads about this problem that are rather old.  None had a solution as far as I could tell.
Were the issues with Schlage locks with S0 security ever solved for use with EISY?

For now I've reverted to the ISY994i.

Edited 8 hours ago by Craigb

[Javi]

These locks are a pain,  I documented it somewhere but don't recall if I published.

Basically the lock requires you to follow setup instructions exactly, the biggest step missed my most users was after factory reset you need to manually enter one of the default codes so the lock goes into the locked position then again so it unlocks.  Only after doing this will the lock add into eisy. 

Also the range during interview needed to be very close, like a few feet.